An orchestration agent, scoped with you before it is priced. This agent coordinates several specialised agents. Its orchestration follows your actual workflows — which is why it is scoped with you rather than bought off the shelf. We establish the scope together, then the quotation commits it.
The journeys described below form the scope that this review refines and the quotation commits. The specialised agents it coordinates can be ordered today.
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● Business offer — Small & very small businesses
AI agent for small businesses: where to start, without a technical team
A small business does not have one need but several — support, phone, prospecting, accounts, tenders — and no single agent covers them all. This page describes the SME offer: a composition of agents, established after a review of your organisation, because the right combination depends on yours. The agents below can be ordered today, each at its own price; the composed set is priced on quotation, once the review is done.
Hosted in France
Customer files protected
GDPR & AI Act: governed deployment
Human oversight
Updated on
Deployed in a few weeks
Small business assistant · hosted in France
We get too many calls and emails for our small team. Where should we start to win back time without hiring?
Three tasks come up every day in your case: everyday customer requests, appointment booking and looking up information in your documents.
I suggest starting with a single high-volume agent — customer reception — to measure the real gain before extending. You can try it on a shared-time basis, with no commitment.
⛓ Source · the call and email volumes you reported
I suggest starting with a single high-volume agent — customer reception — to measure the real gain before extending. You can try it on a shared-time basis, with no commitment.
⛓ Source · the call and email volumes you reported
And our customer files, where exactly do they go?
Nowhere outside Europe. The agent runs locally on your premises or on an isolated resource hosted in France, under French law — architecture designed to reduce exposure to extraterritorial legislation, location alone not being enough to guarantee immunity. No customer file is entrusted to a foreign service.
I am preparing a scoping note for the first use case, for your approval.
✎ Action · scoping note ready for review — the owner decides
I am preparing a scoping note for the first use case, for your approval.
✎ Action · scoping note ready for review — the owner decides
Local inference · no data outside the EU
Data hosted in France
Sovereign by designLocal inference or hosting in France
GDPR & AI Act: governed deploymentTraceability & human oversight
TurnkeyDesigned, installed and operated for you
The owner decidesThe agent assists, never decides alone
✦ In brief
A small business can deploy a Blue Lemon Agent agent without a technical team or a large budget, starting with a high-volume use case — customer support, appointment booking, prospecting or a knowledge base. The agent runs on local inference or is hosted in France: customer files, contracts and employee data are never exposed to a foreign service, architecture designed to reduce exposure to extraterritorial legislation, location alone not being enough to guarantee immunity. A turnkey pack or a pay-as-you-go option is enough to get started, then the agent extends to other tasks. To try it with no commitment, a shared-time option exists Your teams write to it from Microsoft Teams, Slack or their email, and your customers reach it on WhatsApp Business, your website chat or email — with no account to create and nothing to install. These connections are included in every plan, at no extra cost, within the number of connections your level includes.
100%
hosted in France in the target architecture
0
transfer outside the EU in the target architecture
11
uses ready to deploy on this scope
0
decision taken without human approval
Reference points describing our offer, not results measured at a client. The scale of the gain is confirmed by a pilot on your own scope.
The context
Why AI matters to small businesses — and why they hesitate
A small business has few hands for many repetitive tasks that come round every day: phone, emails, looking things up. AI is an opportunity to win that time back — but many owners hesitate, for want of being able to “try before buying” and to keep control of their data.
! The issue
The small business is caught between a load of repetitive tasks piling up on the same shoulders and the impossibility of hiring to absorb it all. Yet most consumer AI solutions amount to entrusting customer files, contracts and employee data to a third party, often hosted outside Europe and subject to the Cloud Act.
✓ Our answer
AI is only of interest to a small business if it is simple to start and sovereign by design. You begin with a single high-volume use case, measure the real gain, then extend. Local inference or an isolated resource hosted in France, systematic human oversight, decisions reserved to the owner: the time saved is never paid for in lost confidentiality. The aim is not to replace the team, but to give it back time.
The decisive point
A small business has to protect its data too
It is sometimes thought that sovereignty only concerns large groups. That is wrong: a small business handles customer files, contracts, employee data. Here is how the architecture of our agents protects them.
Local inference
The agent can run on a machine belonging to the company: no file leaves the network, nothing passes through a cloud.
Hosting in France
Otherwise, a dedicated and isolated resource, hosted in France under French law — your data: processing and access within the European Union targeted by the architecture.
Reduced extraterritorial exposure
Exposure of customer files to the Cloud Act and FISA 702 is reduced by design; location alone does not guarantee immunity.
One isolated resource per company
No pooling of customer files: an environment strictly dedicated to your business.
Encryption & controlled access
Encryption in transit and at rest, role-based access (RBAC), strong authentication and logging.
AI Act: governed deployment
An agent strictly in support; no sensitive action approved automatically; traceability and human oversight from end to end.
What depends on the architecture chosen These points are not general guarantees: they are settled deployment by deployment, in the quotation.
- The applicable location is that of the architecture set out in the quotation and verified before commissioning.
- Local execution is announced only for the configuration explicitly described and accepted in the quotation.
- The applicable isolation depends on the deployment mode set out in the quotation; no dedicated isolation is presumed.
- The encryption mechanisms in transit and at rest, their components and key management are those documented for the architecture chosen.
- Roles and permissions are configured and accepted for the identities and systems actually connected.
- The events logged, their content, their retention period and who may access them are defined for the deployment chosen.
Depending on your activity, SecNumCloud and HDS options are available for the most sensitive data. A single architecture is designed to answer both the GDPR and extraterritorial exposure. Designed for deployment in line with the GDPR and the AI Act, after the processing, roles and context-specific risks have been assessed.
Demonstration
See the agent at work
6 real situations, taken from those that come up most often. Pick one: the exchange unfolds as it would in your organisation.
A scripted demonstration. These exchanges show how the agent behaves — its sources, its refusals, what it leaves to your teams. Nothing is sent from this page, no model is queried here, and the matters named are fictional. That is precisely what we promise your data.
The behaviours shown here — monitoring, automation rules, routing and reminders — are configured with you during deployment, from your tools, your rules and your thresholds.
The architecture points named in these exchanges — location, local execution, isolation, encryption, role-based access, logging — are not a guarantee attached to the demonstration: they are those of the architecture set out in your quotation, and verified before commissioning.
Small business assistant · hosted in France
Four flags this morning, with no request from you.
· Loiret Services contract — automatic renewal. It renews for three years on 30/09. Notice to terminate is three months: it expires in 12 days. €54,000 a year.
· A €34,000 quote was never chased. Sent on 21/05, opened twice by the recipient, 79 days with no follow-up.
· Three large payments fall in the same week, 24 to 28/08: suppliers €28,400, social contributions, VAT. The largest expected receipt is on 05/09.
· Your social-contributions compliance certificate has expired since April. Two live tenders require it. morning-watch_4-flags.pdf4 flags · source and deadline
⛓ Source · contracts, quotes, supplier schedule, administrative documents
· Loiret Services contract — automatic renewal. It renews for three years on 30/09. Notice to terminate is three months: it expires in 12 days. €54,000 a year.
· A €34,000 quote was never chased. Sent on 21/05, opened twice by the recipient, 79 days with no follow-up.
· Three large payments fall in the same week, 24 to 28/08: suppliers €28,400, social contributions, VAT. The largest expected receipt is on 05/09.
· Your social-contributions compliance certificate has expired since April. Two live tenders require it. morning-watch_4-flags.pdf4 flags · source and deadline
⛓ Source · contracts, quotes, supplier schedule, administrative documents
The Loiret contract — is it serious? Do we still use it?
What I can establish: you pay for it, and you have all but stopped using it.
€54,000 a year since 2021. Call-outs fell from 34 in 2023 to 6 over the last twelve months, four of which were for the same incident.
What I do not know: whether that fall reflects less need, a parallel contract, or work now done in-house. All three would produce the same curve, and nothing on file settles it.
What the renewal changes: it commits you for three years — €162,000 — and the next notice window will not reopen until 2029.
Three letters are ready: termination, renegotiation on the basis of actual volumes, and express renewal for a shorter term. None is sent. A termination gets signed. Loiret-contract_renewal-analysis.pdf3 letters to choose from · 4 years of volumes
✎ Support · three costed options — the decision is commercial
€54,000 a year since 2021. Call-outs fell from 34 in 2023 to 6 over the last twelve months, four of which were for the same incident.
What I do not know: whether that fall reflects less need, a parallel contract, or work now done in-house. All three would produce the same curve, and nothing on file settles it.
What the renewal changes: it commits you for three years — €162,000 — and the next notice window will not reopen until 2029.
Three letters are ready: termination, renegotiation on the basis of actual volumes, and express renewal for a shorter term. None is sent. A termination gets signed. Loiret-contract_renewal-analysis.pdf3 letters to choose from · 4 years of volumes
✎ Support · three costed options — the decision is commercial
How did you spot that? And who do you tell?
I watch, continuously, what you have opened to me: your contracts and their dates, your quotes and their follow-up, the supplier schedule, the ledger, your administrative documents and their validity. A date approaching, an amount shifting, a document expiring — I say so, I do not wait to be asked.
Routing follows your organisation: the contract to the owner-manager, because it is a €162,000 commitment; the quote to the salesperson for that area; the payment dates to whoever holds the cash position; the certificate to the office manager, who obtains it online the same day.
With a chase: nothing done after 48 h, a reminder; after 72 h, the owner-manager. And a weekly summary: what was flagged, what was dealt with, what is still sitting. A state of the issues, not a ranking of people — in a team of twelve, that distinction decides whether the tool is adopted or worked around.
And I do not stop at the flag: whatever could be prepared already is. The termination letter for the €162,000 contract is written, with its send-by date at the top; the quote chaser is drafted in the house's own tone; the supplier schedule is re-sorted by value date rather than invoice date, which moves two payments and avoids an overdraft; and the certificate request is pre-filled. Four subjects, four files ready — half an hour of reading instead of half a day of searching.
What is left to sign, and why it is you: terminating, paying, committing. Those three gestures carry your name towards a third party — that is what makes them enforceable, and why they never go out without you. You approve, they go within the minute.
And I read what you have opened to me: a contract left in a drawer is invisible to me, and saying so is more use than keeping quiet about it. Every access is logged and withdrawable on a word.
✎ Proposal · watch and chases to be configured — you set the thresholds
Routing follows your organisation: the contract to the owner-manager, because it is a €162,000 commitment; the quote to the salesperson for that area; the payment dates to whoever holds the cash position; the certificate to the office manager, who obtains it online the same day.
With a chase: nothing done after 48 h, a reminder; after 72 h, the owner-manager. And a weekly summary: what was flagged, what was dealt with, what is still sitting. A state of the issues, not a ranking of people — in a team of twelve, that distinction decides whether the tool is adopted or worked around.
And I do not stop at the flag: whatever could be prepared already is. The termination letter for the €162,000 contract is written, with its send-by date at the top; the quote chaser is drafted in the house's own tone; the supplier schedule is re-sorted by value date rather than invoice date, which moves two payments and avoids an overdraft; and the certificate request is pre-filled. Four subjects, four files ready — half an hour of reading instead of half a day of searching.
What is left to sign, and why it is you: terminating, paying, committing. Those three gestures carry your name towards a third party — that is what makes them enforceable, and why they never go out without you. You approve, they go within the minute.
And I read what you have opened to me: a contract left in a drawer is invisible to me, and saying so is more use than keeping quiet about it. Every access is logged and withdrawable on a word.
✎ Proposal · watch and chases to be configured — you set the thresholds
We want to get going, but we do not know with what. Where do we start?
The diagnosis is done on four weeks of your actual activity, and it names one first use case — one only.
The tasks that come back every day here, with their volume and the time they take:
· Routine customer requests — 212 over three months, or 71 a month, 9 minutes each: 10 h 39 a month;
· Invoice chasing — 41 beyond 30 days, 12 minutes each: 8 h 12 a month;
· Matching supplier invoices — 94 a month, 4 minutes each: 6 h 16 a month;
· Finding information in your documents — 38 searches reported, 11 minutes each: 6 h 58 a month;
· Tender submissions — 2 a month, 4 hours each: 8 h a month.
The first use case chosen: routine requests on the shared inbox. The choice is not about the largest gain, it is about three things together: the highest volume, so a measurement that speaks after two weeks; an answer that already exists in writing here — delivery schedule, terms of sale, order tracking — so nothing to invent; and a mistake that can be undone, because a badly worded reply can be corrected while a payment sent the wrong way cannot.
What I set aside for the start, and it is a choice, not a retreat: tenders, whose gain per hour is the highest but whose 2 files a month allow no measurement before six months; and chasing, because it touches the customer relationship and possible disputes — it comes at the third stage, not the first.
A measure that does not suit me, and you should have it before deciding: of the 71 monthly requests, 14 have no answer in any written source in the company, or 20%. They will stay with your team until those answers are written. I have listed the 14 questions and drafted an answer for 9 of them — you review them, and the share falls to 7%.
⛓ Sourced · four weeks of the shared inbox, the payment schedule and real files
The tasks that come back every day here, with their volume and the time they take:
· Routine customer requests — 212 over three months, or 71 a month, 9 minutes each: 10 h 39 a month;
· Invoice chasing — 41 beyond 30 days, 12 minutes each: 8 h 12 a month;
· Matching supplier invoices — 94 a month, 4 minutes each: 6 h 16 a month;
· Finding information in your documents — 38 searches reported, 11 minutes each: 6 h 58 a month;
· Tender submissions — 2 a month, 4 hours each: 8 h a month.
The first use case chosen: routine requests on the shared inbox. The choice is not about the largest gain, it is about three things together: the highest volume, so a measurement that speaks after two weeks; an answer that already exists in writing here — delivery schedule, terms of sale, order tracking — so nothing to invent; and a mistake that can be undone, because a badly worded reply can be corrected while a payment sent the wrong way cannot.
What I set aside for the start, and it is a choice, not a retreat: tenders, whose gain per hour is the highest but whose 2 files a month allow no measurement before six months; and chasing, because it touches the customer relationship and possible disputes — it comes at the third stage, not the first.
A measure that does not suit me, and you should have it before deciding: of the 71 monthly requests, 14 have no answer in any written source in the company, or 20%. They will stay with your team until those answers are written. I have listed the 14 questions and drafted an answer for 9 of them — you review them, and the share falls to 7%.
⛓ Sourced · four weeks of the shared inbox, the payment schedule and real files
And in practice, before we plug anything in?
The scoping note for the first use case is written before deployment, it runs to four pages, and it comes to you for signature.
Where the data lives: the contact@ inbox on your mail server, your terms of sale and delivery schedule in the shared "Commercial" folder, your order tracking in your management software. Three sources, named, and nothing else is read — not the accounts, not personnel files, not individual mailboxes.
Which tools are connected: three, two of them read-only. Only the shared inbox is writable, and only to leave a draft there.
Where the agent runs: on your premises or on an isolated resource hosted in France. An access is withdrawn with a word, and the withdrawal takes effect on the next message.
The four actions that wait for a written mandate from you, because they bind the company: granting payment terms, going off the price list, answering a complaint, writing to a customer with an open dispute. In all four the work is done — the file is ready, costed, reasoned —, and it is the sending that waits for your mandate, capped and dated as you see fit.
Who decides what: you, as owner, on scope and on every stage; your office manager on day-to-day replies.
What will be measured, and published weekly: requests handled, share redone by a human, first-response time, hours returned. Four figures, one of which can convict me — the share redone.
The note is ready to read. Nothing starts before you have signed it.
✎ Framework · scoping note submitted to the owner before any deployment
Where the data lives: the contact@ inbox on your mail server, your terms of sale and delivery schedule in the shared "Commercial" folder, your order tracking in your management software. Three sources, named, and nothing else is read — not the accounts, not personnel files, not individual mailboxes.
Which tools are connected: three, two of them read-only. Only the shared inbox is writable, and only to leave a draft there.
Where the agent runs: on your premises or on an isolated resource hosted in France. An access is withdrawn with a word, and the withdrawal takes effect on the next message.
The four actions that wait for a written mandate from you, because they bind the company: granting payment terms, going off the price list, answering a complaint, writing to a customer with an open dispute. In all four the work is done — the file is ready, costed, reasoned —, and it is the sending that waits for your mandate, capped and dated as you see fit.
Who decides what: you, as owner, on scope and on every stage; your office manager on day-to-day replies.
What will be measured, and published weekly: requests handled, share redone by a human, first-response time, hours returned. Four figures, one of which can convict me — the share redone.
The note is ready to read. Nothing starts before you have signed it.
✎ Framework · scoping note submitted to the owner before any deployment
And after that, do we open everything up?
No: a deployment plan in four stages, and a stage opens on your decision, never on the calendar.
· Stage 1 — weeks 1 to 4. I draft, nobody sends. The month's 71 requests arrive written and sourced in the shared inbox. Target gain: 4 h 20 a month, and above all a measurement. Gate: 90% of replies approved with no substantive correction, two weeks running.
· Stage 2 — weeks 5 to 10. I send on the four best-held reasons: opening hours, delivery times, order tracking, duplicate invoices. Gain: 9 h 29 a month. Gate: under 3% redone, and not one message sent to a customer in dispute.
· Stage 3 — month 4. Invoice chasing, disputed debts excluded, on the template you will have approved. Gain: 6 h 12 a month. Gate: no chaser sent on a paid or disputed invoice, over two full months.
· Stage 4 — month 6. Tender submissions, administrative documents and eligibility. Gain: 5 h a month.
What a staged plan provides for and everyone forgets: the stage that closes again. If a gate is not met, we go back to the previous stage — and that has happened on comparable rollouts, in week two, on incomplete sources. Stepping back costs a fortnight; a stage opened too early costs a customer.
At the end of the four stages: 20 h 41 returned a month, or 248 hours over twelve months — more than seven working weeks, a week counted as 35 hours and the rounding done downwards. The figure that counts stays the one in hours; the week is only there to make it readable.
✎ Framework · staged deployment plan — each stage opens on your decision
· Stage 1 — weeks 1 to 4. I draft, nobody sends. The month's 71 requests arrive written and sourced in the shared inbox. Target gain: 4 h 20 a month, and above all a measurement. Gate: 90% of replies approved with no substantive correction, two weeks running.
· Stage 2 — weeks 5 to 10. I send on the four best-held reasons: opening hours, delivery times, order tracking, duplicate invoices. Gain: 9 h 29 a month. Gate: under 3% redone, and not one message sent to a customer in dispute.
· Stage 3 — month 4. Invoice chasing, disputed debts excluded, on the template you will have approved. Gain: 6 h 12 a month. Gate: no chaser sent on a paid or disputed invoice, over two full months.
· Stage 4 — month 6. Tender submissions, administrative documents and eligibility. Gain: 5 h a month.
What a staged plan provides for and everyone forgets: the stage that closes again. If a gate is not met, we go back to the previous stage — and that has happened on comparable rollouts, in week two, on incomplete sources. Stepping back costs a fortnight; a stage opened too early costs a customer.
At the end of the four stages: 20 h 41 returned a month, or 248 hours over twelve months — more than seven working weeks, a week counted as 35 hours and the rounding done downwards. The figure that counts stays the one in hours; the week is only there to make it readable.
✎ Framework · staged deployment plan — each stage opens on your decision
We have €62,000 outstanding. Chase everything over 30 days.
41 invoices are over 30 days, for €62,480. I have prepared 37.
I have not prepared the other four, and I will not chase them without your call:
— 2 invoices (€11,200) are disputed in writing. The client raised a concern by email on 12/06; you have not replied to it. Chasing now means answering "pay up" to a complaint left unanswered — and that is what a court will remember.
— 1 invoice (€3,400) relates to a cancelled order, according to your own CRM. Either the cancellation was never processed, or the invoice should not have gone out.
— 1 invoice (€890) has already been paid, on 28/07, by an unmatched transfer. It shows as outstanding because the reconciliation was never done. outstanding_over-30-days.pdf41 invoices · 4 set aside, reason given
⛓ Source · aged debt, CRM, client emails, bank statements
I have not prepared the other four, and I will not chase them without your call:
— 2 invoices (€11,200) are disputed in writing. The client raised a concern by email on 12/06; you have not replied to it. Chasing now means answering "pay up" to a complaint left unanswered — and that is what a court will remember.
— 1 invoice (€3,400) relates to a cancelled order, according to your own CRM. Either the cancellation was never processed, or the invoice should not have gone out.
— 1 invoice (€890) has already been paid, on 28/07, by an unmatched transfer. It shows as outstanding because the reconciliation was never done. outstanding_over-30-days.pdf41 invoices · 4 set aside, reason given
⛓ Source · aged debt, CRM, client emails, bank statements
The client's complaint is in bad faith. Chase them anyway.
That may be so, and it is not for me to judge. But I will not do it blind.
What is established: the complaint is in writing, it is dated 12/06, and it has gone 56 days without a reply. That delay is the company's doing, not the client's, and it will weigh.
Two routes, yours to choose:
— Answer the complaint first, point by point, then chase what remains due. I have drafted the reply from the signed delivery note and the email thread.
— Chase immediately: I will do it if you confirm, but the letter will go out without mentioning the complaint, which weakens it.
For the other 37, everything is ready. One proposal on those: you should not have to ask each time. A reminder at day 15, a second at day 30, a call at day 45 on amounts above €2,000. Two safeguards: any invoice carrying a written complaint leaves the sequence automatically and comes back to you; and nothing goes beyond the second reminder without your approval, because the third is the one that damages the commercial relationship. draft-reply-complaint_Delmont.pdfPoint-by-point reply · to approve
✎ Proposal · sequence to be configured — a dispute does not get automated
What is established: the complaint is in writing, it is dated 12/06, and it has gone 56 days without a reply. That delay is the company's doing, not the client's, and it will weigh.
Two routes, yours to choose:
— Answer the complaint first, point by point, then chase what remains due. I have drafted the reply from the signed delivery note and the email thread.
— Chase immediately: I will do it if you confirm, but the letter will go out without mentioning the complaint, which weakens it.
For the other 37, everything is ready. One proposal on those: you should not have to ask each time. A reminder at day 15, a second at day 30, a call at day 45 on amounts above €2,000. Two safeguards: any invoice carrying a written complaint leaves the sequence automatically and comes back to you; and nothing goes beyond the second reminder without your approval, because the third is the one that damages the commercial relationship. draft-reply-complaint_Delmont.pdfPoint-by-point reply · to approve
✎ Proposal · sequence to be configured — a dispute does not get automated
We want to bid for the district council tender. Put the file together.
Before drafting anything, I checked whether you are admissible. That is the check that costs the most time when it is skipped, because it surfaces at submission.
Three blocking documents are missing: the social-contributions compliance certificate (yours dates from January and is no longer valid), the ten-year construction insurance certificate for lot 2, and a reference less than three years old on comparable work — your three portfolio references are four, five and seven years old.
The rest is ready: candidature forms, staff and equipment, and a technical statement pre-drafted from your four previous bids.
One point on timing: submission closes on 04/09. The compliance certificate is issued online; the insurance certificate depends on your broker. That last one drives the date. admissibility-check_Verne-council.pdf14 documents · 3 blocking
⛓ Source · tender rules + your administrative documents
Three blocking documents are missing: the social-contributions compliance certificate (yours dates from January and is no longer valid), the ten-year construction insurance certificate for lot 2, and a reference less than three years old on comparable work — your three portfolio references are four, five and seven years old.
The rest is ready: candidature forms, staff and equipment, and a technical statement pre-drafted from your four previous bids.
One point on timing: submission closes on 04/09. The compliance certificate is issued online; the insurance certificate depends on your broker. That last one drives the date. admissibility-check_Verne-council.pdf14 documents · 3 blocking
⛓ Source · tender rules + your administrative documents
What do we do about the reference under three years?
The rules ask for a reference of "comparable nature", not an identical one. That distinction opens a door.
Two 2024 jobs could qualify: Sainte-Foy town hall and the social landlord Verne Habitat. Neither is in your commercial references, because nobody added them once the work was finished.
I have prepared both reference sheets from the contracts, handover minutes and completion certificates found in your files.
And an observation that goes beyond this tender: this is the third time in eighteen months a bid has stumbled on a reference being too old, when the job itself existed. I can open a reference sheet at every handover — pre-filled, sent to the site manager to complete, chased after a fortnight if nothing comes back. It would be published nowhere without approval: it waits in your references, ready for the day a tender calls for it. reference-sheets_2024.pdf2 jobs · supporting documents listed
✎ Action · 2 sheets prepared · publication stays yours
Two 2024 jobs could qualify: Sainte-Foy town hall and the social landlord Verne Habitat. Neither is in your commercial references, because nobody added them once the work was finished.
I have prepared both reference sheets from the contracts, handover minutes and completion certificates found in your files.
And an observation that goes beyond this tender: this is the third time in eighteen months a bid has stumbled on a reference being too old, when the job itself existed. I can open a reference sheet at every handover — pre-filled, sent to the site manager to complete, chased after a fortnight if nothing comes back. It would be published nowhere without approval: it waits in your references, ready for the day a tender calls for it. reference-sheets_2024.pdf2 jobs · supporting documents listed
✎ Action · 2 sheets prepared · publication stays yours
Our contact@ inbox is overflowing. Can you sort it out?
387 unhandled messages over three months. Sorted by what they ask for, not by their subject line — the subject line often lies.
212 are routine enquiries: opening hours, lead times, order tracking, duplicate invoices. Every one has its answer in your documents.
94 are inbound commercial approaches — including 11 genuine quote requests, never answered. Two are above €20,000.
63 are off-topic: cold outreach, speculative applications, mailing lists.
18 deserve a human reply and never got one: complaints, one formal notice, and a termination request.
The formal notice is dated 03/06. I put it first, whatever you decide about the rest. shared-inbox-triage.pdf387 messages · classified and dated
⛓ Source · contact@ inbox, last 3 months
212 are routine enquiries: opening hours, lead times, order tracking, duplicate invoices. Every one has its answer in your documents.
94 are inbound commercial approaches — including 11 genuine quote requests, never answered. Two are above €20,000.
63 are off-topic: cold outreach, speculative applications, mailing lists.
18 deserve a human reply and never got one: complaints, one formal notice, and a termination request.
The formal notice is dated 03/06. I put it first, whatever you decide about the rest. shared-inbox-triage.pdf387 messages · classified and dated
⛓ Source · contact@ inbox, last 3 months
Answer the 212 routine enquiries.
Replies prepared for 198. Each rests on a cited source: your lead-time schedule, your terms of sale, your order tracking.
14 have no prepared reply, deliberately: they ask about a lead time your documents state as 72 hours, while your last six months of deliveries average 9 days. Answering 72 hours would be false; answering 9 days would commit you on your behalf. I hand the question back rather than settle it.
One proposal for what follows: these 212 messages have come back every quarter. I can answer the four simplest categories directly — hours, duplicate invoices, order tracking, contact details — once you have approved each reply template, once and for all. Anything outside those four keeps reaching you.
And for the 11 quote requests: I can route them to the salesperson for the area, chase after 48 hours if nothing has moved, and send a weekly recap to the owner-manager — how many came in, how many were handled, how many are still sleeping. Two of the eleven have been sleeping for over six weeks. reply-templates_4-categories.pdf4 templates · sources cited
✎ Proposal · automatic replies once the templates are approved
14 have no prepared reply, deliberately: they ask about a lead time your documents state as 72 hours, while your last six months of deliveries average 9 days. Answering 72 hours would be false; answering 9 days would commit you on your behalf. I hand the question back rather than settle it.
One proposal for what follows: these 212 messages have come back every quarter. I can answer the four simplest categories directly — hours, duplicate invoices, order tracking, contact details — once you have approved each reply template, once and for all. Anything outside those four keeps reaching you.
And for the 11 quote requests: I can route them to the salesperson for the area, chase after 48 hours if nothing has moved, and send a weekly recap to the owner-manager — how many came in, how many were handled, how many are still sleeping. Two of the eleven have been sleeping for over six weeks. reply-templates_4-categories.pdf4 templates · sources cited
✎ Proposal · automatic replies once the templates are approved
Check this month's supplier invoices before I release payment.
94 invoices matched against purchase orders and goods-received notes. 88 are clean.
Six discrepancies, three of which cost money:
— Bertrand Matériaux billed €1,240 above the purchase order: a line added with no variation order.
— Loiret Services billed for work with no goods-received note at all. It may well have been done, but nothing evidences it.
— Verne Énergie applied a 3% discount where your framework agreement provides for 7%. The gap is €2,180 for this month alone — and the same discount has been applied since April.
The three others are minor: VAT rounding, under the €5 threshold. invoice-check_discrepancies.pdf94 invoices · 6 discrepancies
⛓ Source · invoices, purchase orders, goods-received notes, framework agreement
Six discrepancies, three of which cost money:
— Bertrand Matériaux billed €1,240 above the purchase order: a line added with no variation order.
— Loiret Services billed for work with no goods-received note at all. It may well have been done, but nothing evidences it.
— Verne Énergie applied a 3% discount where your framework agreement provides for 7%. The gap is €2,180 for this month alone — and the same discount has been applied since April.
The three others are minor: VAT rounding, under the €5 threshold. invoice-check_discrepancies.pdf94 invoices · 6 discrepancies
⛓ Source · invoices, purchase orders, goods-received notes, framework agreement
The Verne Énergie discount — how far back does it go?
Five months. €9,430 in total. The switch is clean: the rate goes from 7% to 3% on the invoice of 04/04, with no variation on file and no letter from them.
What I do not know: whether a variation was signed outside the file, or whether it is an error in their system. Both hypotheses hold, and I do not choose between them.
Letter prepared: reminder of the framework agreement, table of the five invoices, amount claimed. It is not sent.
What strikes me as the real lesson: a rate discrepancy that ran for five months surfaced here because you asked for a check. It can surface every month, with nobody asking. I can compare each invoice against its framework pricing and flag any gap above €50, to whoever manages that supplier, chasing after ten days, with a monthly recap to the owner-manager.
No payment would be blocked by me: I flag, you decide to pay or withhold. Withholding a payment is a commercial decision. claim_Verne-Energie.pdf5 invoices · €9,430 · to approve
✎ Action · letter ready · sending and withholding stay yours
What I do not know: whether a variation was signed outside the file, or whether it is an error in their system. Both hypotheses hold, and I do not choose between them.
Letter prepared: reminder of the framework agreement, table of the five invoices, amount claimed. It is not sent.
What strikes me as the real lesson: a rate discrepancy that ran for five months surfaced here because you asked for a check. It can surface every month, with nobody asking. I can compare each invoice against its framework pricing and flag any gap above €50, to whoever manages that supplier, chasing after ten days, with a monthly recap to the owner-manager.
No payment would be blocked by me: I flag, you decide to pay or withhold. Withholding a payment is a commercial decision. claim_Verne-Energie.pdf5 invoices · €9,430 · to approve
✎ Action · letter ready · sending and withholding stay yours
Local inference · no data outside the EU
Your case is not here? That is exactly what a 15-minute conversation is for. Book the free audit →
Use cases
The AI agents most useful to small businesses, function by function
Here are, by function, the agents that deliver value fastest in a small business. Each corresponds to an agent we deploy, in support, subject to your approval.
Included in your agent
The 3 capabilities essential to this promise are included, at no extra cost.
Assessment & choice of the first use case
Listing the tasks that come back every day, and keeping only one, high-volume, to start with.
Scoping note for the first use case
Where the data lives, which tools are connected, what the agent will not do: the note is written before deployment and submitted to the owner.
Step-by-step deployment plan
Start small, measure, then extend: each step is put to the owner, who decides whether to open it.
Controls and safeguards
These 2 controls are built into the agent: they frame what it does, whatever plan you pick. They are not chosen and are not added to your order.
Human oversight, costs, quality, incidents and safe stop
Data protection, rights and human oversight
What the agent must be connected to
These 2 connections are required for the agent to work. They concern your information system and are scoped during the audit.
Handoff contracts, least-privilege permissions and shared context
Integration with existing tools without double entry
Other needs our agents cover
Each card says where the matching agent stands: available, on quote, or still being architected.
AI customer support agent
Frequent questions, order tracking, level 1 issues: a sovereign AI agent, hosted in France, answering 24/7 and escalating to a person.
On quote View the agent page →Need to go further?
These agents handle a different business process, with their own owner and their own price. They are added to this one.
Switchboard
Picking up, qualifying and routing calls, including outside opening hours — so nothing is missed again.
Voice agent (AI switchboard) from 856 € excl. VAT / month Voice switchboard →Appointment booking
Qualifying incoming requests and automatically fitting appointments into the diary.
Lead qualification / appointment booking agent from 602 € excl. VAT / month Qualification & appointments →Outbound prospecting
Feeding the sales pipeline: identifying targets, making contact and booking meetings.
Outbound prospecting agent (automated email, assisted LinkedIn) from 637 € excl. VAT / month Prospecting →Sales follow-up & CRM
Keeping the CRM up to date, following up on opportunities and preparing follow-ups at the right moment.
Sales agent (meeting notes, follow-ups, CRM) from 592 € excl. VAT / month Sales & CRM →Administration & accounting
Automating the entry and checking of documents, alongside your chartered accountant.
Accounting agent (summaries, anomalies) from 781 € excl. VAT / month Accounting agent →Tender responses
Preparing and pre-drafting the responses from your references and your templates, for approval.
Tender response agent (drafting) from 684 € excl. VAT / month Tenders →AI knowledge base agent
The information exists in your company — but it is scattered across procedures, contracts, an intranet and the memory of a few people.
Document agent (FAQ, knowledge base) from 678 € excl. VAT / month Discover the agent →
Does your need fall outside this?
Book the free audit →
Build your agent
In 15 minutes we identify the most relevant agent — without oversizing the project.
The gain
How much time can a small business win back?
A single well-targeted agent (reception or prospecting) relieves the team of the most repetitive task of its day, with no hiring. The time given back is reinvested in the core business; how much depends on your activity and is confirmed by a pilot.
Handling everyday customer requests
Booking and confirming an appointment
Looking up information in your documents
Qualitative, non-contractual comparison: the proportions shown illustrate the shift of the work towards review, they represent no measurement. Every output of the agent is reviewed and approved by a competent person.
How it works
The stages of your AI agent project
1
Audit & scoping
15 minutes to target the use case with the best return.
2
Quote or direct sign-up
A catalogue offer is bought online; a specific need gets a costed quote.
3
Design
We design the agent and its guardrails.
4
Integration & testing
We connect your tools to the agent, which is itself hosted in France.
5
Rollout
Going live and training your team.
6
Operation
Continuous supervision and improvement.
Pricing
Try without committing, then move to a dedicated agent
To measure the value on a real case before committing, then a dedicated agent — bought, installed on your premises, or hosted in France. Prices excl. VAT. The amounts below are for a first agent.
This agent is priced with you, not online. We are adjusting its scope at the moment, and online subscription stays closed while we do. Tell us what you need: we will come back to you with a price. Request a quote
Our commitment
Four guarantees that matter to a small business
Customer files never leave the companyLocal inference or an isolated resource hosted in France; no file entrusted to a foreign third party.
Data in France, under French lawNative localisation and minimisation for customer files; architecture designed to reduce exposure to extraterritorial legislation, location alone not being enough to guarantee immunity.
The owner keeps the decisionThe agent produces verifiable answers, follow-ups and summaries; no sensitive action is automated without approval.
Human oversight & traceabilityCustomer support: every change to the service is logged, in line with the requirements of the AI Act.
Frequently asked questions
Your questions, our answers
Does a small business really need an AI agent?
Not “need” in the sense of an obligation, but a strong interest: a small business often has few hands for many repetitive tasks. A well-targeted AI agent frees up time on reception, prospecting or administration, with no hiring — that is where the gain lies.
Do you need an IT person to run an AI agent?
No. We install and configure the agent. Your teams write to it from Microsoft Teams, Slack or their email, and your customers reach it on WhatsApp Business, the website chat, email or the telephone. Steering is done from a simple web dashboard. No technical skills are required on your side; we provide the training and the supervision.
How much does an AI agent cost for a small business?
The price depends on the scope you hand the agent: how many systems it has to connect and how much follow-up it needs. The grid below sets out the four levels and what each covers; the fifteen-minute audit places your need in one of them.
Which use case should a small business start with?
With a high-volume case that delivers value immediately: customer support or reception, appointment booking, prospecting, or a knowledge base that answers from your documents. Start small, measure, then extend.
Is my customer data protected?
Yes. A small business handles customer files, contracts, employee data. Our agents run locally on your premises or are hosted in France, with the deployment objective of processing and access operated within the European Union and an architecture designed to reduce exposure to extraterritorial legislation, location alone not being enough to guarantee immunity — which is also an argument of trust towards your own customers.
Does the agent state that it is an artificial intelligence?
Yes, from the very first interaction, and this is not a configuration option: since 2 August 2026, Article 50(1) of the European AI Regulation requires that any person interacting with an AI system be informed, unless this is obvious. The announcement is built into the greeting, in the other party’s language, and they can ask for a human at any time.
How long does it take to deploy a first agent?
A few weeks as a rule, after a free 15-minute audit that identifies the use case with the best return, then a phase of design, integration and testing before going live and training your team.
Which tools can people use to talk to the agent?
The ones you already use. Internally, your teams write to it from Microsoft Teams, Slack or by email, just as they would to a colleague: nothing to install, nothing to learn. On the customer side, the agent answers on WhatsApp Business, your website chat and email — your customers reach you where they already write, with no account to create. You keep control from a web dashboard. These connectors rely on open standards, including the MCP protocol; they are included in every plan, at no extra cost, within the number of connections your level includes, and the catalogue grows at no extra cost. Only the fees charged by the platforms themselves — WhatsApp Business bills per conversation — are passed on at actual cost, with no margin, outside the subscription.
Available agents
44 AI agents Blue Lemon Agent deploys for this scope
Web research assistant →
Sourced summaries.
Tier-1 technical support assistant (product) →
Product knowledge base.
Recurring appointment scheduling assistant →
Diary, reminders.
HR agent — employee support, onboarding and HR documents →
HR base, 1–2 integrations.
Medical administrative assistant (letters, coding) →
Reinforced confidentiality.
Social media assistant (posts) →
Templates, calendar, scheduling.
Document agent (FAQ, knowledge base) →
RAG on 20–50 docs, 1 language, dialogue in Microsoft Teams, Slack, WhatsApp Business or by email.
Email assistant (sorting, drafts, replies) →
Mailbox, templates, sorting rules.
Writing & marketing content assistant →
Templates, brand tone, document search.
Multilingual translation assistant →
Documents, professional tone.
Simple quote generation agent →
Catalogue, PDF template.
Unpaid invoice chasing assistant (email) →
Templates, sequences.
Application shortlisting assistant →
Criteria, simple scoring.
Tender watch assistant →
Sources, alerts.
Activity report assistant →
Templates, frequency.
Interview preparation assistant (HR) →
Grids, questions.
HR assistant (leave, payroll — everyday questions) →
HR base, replies.
Data entry assistant (forms, CRM) →
Autocompletion, checking.
Document processing agent (OCR, extraction) →
OCR + indexing pipeline.
Purchasing / supplier agent (quotes, follow-ups) →
Supplier base, workflows.
Tier-2 customer support agent (diagnosis) →
Technical base, escalation.
Document compliance agent (checking documents) →
Rules, checklist.
Logistics / round planning agent →
Constraints, simple optimisation.
Multilingual support agent (2–3 languages) →
Multiple languages, channels.
HR document management agent →
Staff files, compliance.
Client accounting support agent (practice) →
Base, multi-client.
Business document management agent (large RAG) →
100+ docs, several sources.
Multilingual international support agent →
Several languages and channels.
Automated invoice processing agent (P2P) →
OCR + ERP + approval.
Legal document agent (litigation) →
RAG, deadlines.
Advanced technical support agent (diagnosis + fix) →
Technical base, actions.
Logistics planning & optimisation agent →
Constraints, optimisation.
Sovereign AI document management platform →
Massive RAG, governance.
Sorting, indexing and routing incoming mail →
Paper and digital mail.
Assisted drafting of official acts and letters →
Orders, resolutions, notes, standard letters. Human approval.
Help with replies (parliamentary questions, letters from elected members, complaints) →
Sourced first drafts.
Sourced business document search →
Regulatory and legal bases, doctrine.
Forecasting and planning →
Footfall, demand for benefits, resource allocation.
Internal IT support (tier-1 helpdesk) →
Tickets, procedures; tier 1.
Sector business assistants (health, justice, civil safety) →
Strictly in support (administrative). Health: HDS hosting.
Medical secretariat support (reports, letters, coding) →
Strictly in support (administrative). Health data: HDS hosting. The clinician approves the coding.
Technical support & documentation →
Tier-1/2 technical helpdesk and documentation kept up to date from the code.
Administrative and documentary support in customs →
Strictly in support (administrative). No operational or targeting use.
Executive assistant agent →
Daily briefing: email digest, calendar, deadlines, suggested replies, preparation of the day’s meetings. You approve eve…
Related industries
Do you work in a specific field?
Let's talk
Let us estimate the potential in your business
15 minutes to identify the use case with the best return — hosted in France, supervised, with no commitment.