This page sets out the partner programme's rules in plain language. It is not the partnership agreement: in the event of any discrepancy, the signed agreement and the decisions it carries prevail.
The reading rule is the same for all four tracks: what appears in the scope is allowed, and anything absent from it is outside the track. The named exclusions are therefore not the full list of what lies outside the scope: they are the points where experience shows mistakes happen, and which deserved to be written down.
Scope: bring us a client's need, track the progress of the deals you brought and earn a referral fee, on the published terms — Excluded: negotiate the terms of a BLA contract, close a sale on BLA's behalf, set or quote a price, bind BLA in any way, promise what an agent can do, promise a deadline and promise compliance
Scope: bring us a client's need, receive an assignment from BLA, invoice your own fees, which you alone set and sell alongside us, each within their own scope — Excluded: describe a BLA capability other than as our documentation does and sign on BLA's behalf
Scope: bring us a client's need, receive an assignment from BLA and deploy under BLA's supervision — Excluded: claim to be certified without active proof of certification and deploy outside the perimeter entrusted to you
Scope: offer a client a pilot and communicate jointly, on verifiable facts — Excluded: display a logo without an official source, announce compatibility without versioned evidence and announce an integration without versioned evidence
A deal is registered, consented to by the client and accepted by Blue Lemon Agent before any quotation and before any sales approach already under way. A deal declared after the fact, on an account already being worked, creates no rights: this is the rule that makes precedence verifiable, and it works both ways.
No client contact details are passed to a partner without evidence that the client was informed and consented, or of another validated legal basis. In all circumstances the client keeps control: choose that partner, choose another provider and take it no further.
The referral commission amounts to 10% of the eligible BLA recurring subscription, excluding tax, actually collected, over 24 months from the first eligible recurring collection — never from signature or go-live. Excluded from the base: VAT and taxes, commissioning, hardware, consumables, third-party platform costs rebilled at cost, third-party supplier costs rebilled at cost, disbursements, penalties, refunds and any line marked as not eligible. A recurring option enters it only if its pricing data explicitly declares it eligible; the default is exclusion.
The commission follows the money Blue Lemon Agent actually collects. It is automatically reduced in the event of a credit note, a refund, an unpaid invoice, a bank chargeback and an invoice correction: if an invoice is corrected or a payment reversed, the line follows.
An accepted deal is protected for 120 days. Protection is extended only on documented partner activity and a timestamped Blue Lemon Agent decision: there is no such thing as a tacit extension, precisely so that an account is not locked up for years by an old declaration.
The commission entitlement ends early in the event of termination of the client contract, the contract reaching its term, a payment default by the client and the end of the subscription. A commission does not outlive the collection it rests on.
Custom work is never imposed. The wording used is this: If the BLA catalogue does not properly cover your need, BLA can study a custom agent. This possibility remains subject to validation of its architecture, feasibility, compliance and pricing. And eight practices around it are expressly forbidden: automatically steering an application towards a custom agent, automatically steering a deal towards a custom agent, presenting a custom agent as necessary, showing a lead time before validation, showing a capability before validation, showing a price before validation, creating a sellable listing before the four gates and creating an order link before the four gates
A partner recommendation is ordered by these criteria: competence in the need expressed, certification, where the need requires it, geographical proximity, the client's working language, experience of the sector, stated availability, security guarantees, insurance cover, verifiable references, measured satisfaction of previous clients, recorded incidents and absence of conflicts of interest. Three are excluded: the fee we would earn, the expected remuneration and how long the partner contract has run. A ranking driven by remuneration is no longer a recommendation.
Some professions and some funding arrangements fall under a specific regime, reviewed case by case: lawyer, chartered accountant, notary, statutory auditor, healthcare professional, public body, chamber of commerce or trade body and operation involving public funds. That list is closed in one direction only: a case that does not appear on it is reviewed in the same way, never treated as permitted by default.
French law, subject to the mandatory rules and overriding provisions applicable locally. That choice does not neutralise, in particular: overriding mandatory provisions, mandatory rules, sector rules, data protection, tax, VAT, employment law and local obligations. The programme is otherwise open in France and nowhere else; opening a country requires eight checks to be met — language, support, pricing, connectors, data protection, sector compliance, tax and VAT and capacity to go live — and a translated page meets none of them.
French law, subject to the mandatory rules and overriding provisions applicable locally.
Yes, and every version is numbered. A base that moves, a protection period that changes, a new exclusion: these are changes you are notified of, because they alter what you signed up to.
It is handled as an incident, named and dated. A partner may be supported, suspended, or the relationship terminated; these states are declared, and a suspension decision is always made by a person, reasoned and timestamped — never by an automatic calculation.
No. They make readable the rules that are carried over into the partnership agreement you sign. In the event of any discrepancy between this page and the signed agreement, the agreement prevails.
If any point on this page looks incompatible with your business, say so in your application: it is easier to handle before than after.
