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● Business offer — Human resources

HR assistant: your agreements, explained to your employees

The same questions reach the HR department all year round: leave balance, long-service days, items on a payslip, procedures to follow. Your agent answers them from your company agreements and the applicable collective agreement, citing the text used. Hosted in France: payroll data and personal circumstances stay internal. Any request touching an individual case goes to the HR department — it is HR that handles situations, not the agent.

Hosted in France Payroll data protected GDPR & AI Act: governed deployment Human oversight

Updated on

Deployed in a few weeks
HR assistant · hosted in France
How many long-service leave days after five years with the company?
Answer taken from your company agreement, the article on long-service leave: the number of days and the length-of-service condition are set out there as they stand.
Source cited, with the date of the agreement in force, so the employee can check.
🔗 Sourced · answer linked to the company agreement
And on this month's payslip, the allowance line — what does it correspond to?
I explain what that type of line corresponds to under your agreement, without looking at your payslip.
For a precise amount in your own situation, I pass it to the HR department: that is an individual case, it belongs to a person, not to an agent.
✎ Action · individual case passed to the HR department
Local inference · no data outside the EU
Employment data hosted in France
Sovereign by designLocal inference or hosting in France
GDPR & AI Act: governed deploymentTraceability & human oversight
TurnkeyDesigned, installed and operated for you
The HR department decidesThe agent prepares, never rules
✦ In brief

A Blue Lemon Agent HR assistance agent answers employees' everyday questions — leave, length of service, payroll items, procedures — from your company agreements and the applicable collective agreement, citing the text used. Any question about an individual situation is passed to the HR department. It runs on local inference or is hosted in France: payroll data and personal circumstances are entrusted to nobody, architecture designed to reduce exposure to extraterritorial legislation, location alone not being enough to guarantee immunity.

100%
hosted in France in the target architecture
0
transfer outside the EU in the target architecture
6
HR uses ready to deploy
0
decision taken without human approval

Reference points describing our offer, not results measured at a client. The scale of the gain, given the volume of requests your HR department receives, is confirmed by a pilot.

The context

What does an AI agent bring to your HR department?

Everyday questions already have an answer written into your agreements. Answering from the text, and citing it, frees the HR department for the situations that genuinely need its involvement.

! The issue

A useful HR department is one that is available for the situations that matter: a personal difficulty, an adjustment, a dispute. Yet everyday questions already have their answer in your agreements. The agent handles them by citing the applicable text, at any hour, and passes anything touching an individual case to the HR department.

Our answer

The employee gets an immediate, verifiable answer, linked to the agreement that grounds it; the HR department wins back time for the situations that need human support. Local inference or an isolated resource hosted in France: no payroll data or personal circumstance is entrusted to a third party, and the agent does not reach individual payslips.

The decisive point

Your employees' payroll data and personal circumstances: sovereignty & compliance

Your employees' payroll data and personal circumstances are among the company's most sensitive. Here is how the architecture of our agents protects them.

Local inference

The agent can run on a machine belonging to your organisation: no employment data leaves the network, no payroll item passes through a public cloud.

Hosting in France

Otherwise, a dedicated and isolated resource hosted in France, under French law — your agreements and your employment documentation: processing and access within the European Union targeted by the architecture.

Reduced extraterritorial exposure

For your employees' payroll data and personal circumstances, the architecture aims to reduce exposure to the Cloud Act and FISA 702; being located in France or in the European Union does not, on its own, guarantee immunity.

Isolated resource

No pooling whatsoever: an environment strictly dedicated to your company and its agreements.

No access to individual records

The agent answers from the collective texts and does not reach payslips or personal files; encryption, role-based access (RBAC) and logging of the questions asked.

AI Act: governed deployment

An agent strictly in support; no individual situation handled or decided; traceability and human oversight from end to end.

What depends on the architecture chosen These points are not general guarantees: they are settled deployment by deployment, in the quotation.

  • The applicable location is that of the architecture set out in the quotation and verified before commissioning.
  • Local execution is announced only for the configuration explicitly described and accepted in the quotation.
  • The applicable isolation depends on the deployment mode set out in the quotation; no dedicated isolation is presumed.
  • Roles and permissions are configured and accepted for the identities and systems actually connected.
  • The events logged, their content, their retention period and who may access them are defined for the deployment chosen.
For agreements covering health data, workplace adjustments or disciplinary procedures, SecNumCloud and reinforced hosting options are available depending on your requirements. A single architecture is designed to answer both the GDPR and extraterritorial exposure. Designed for deployment in line with the GDPR and the AI Act, after the processing, roles and context-specific risks have been assessed.
Demonstration

See the agent at work

4 real situations, taken from those that come up most often. Pick one: the exchange unfolds as it would in your organisation.

A scripted demonstration. These exchanges show how the agent behaves — its sources, its refusals, what it leaves to your teams. Nothing is sent from this page, no model is queried here, and the matters named are fictional. That is precisely what we promise your data.
The behaviours shown here — monitoring, automation rules, routing and reminders — are configured with you during deployment, from your tools, your rules and your thresholds.
The architecture points named in these exchanges — location, local execution, isolation, encryption, role-based access, logging — are not a guarantee attached to the demonstration: they are those of the architecture set out in your quotation, and verified before commissioning.

HR assistant · hosted in France
Four flags this morning on balances and payroll.
· A mileage rate has not been updated since January 2024 and it has been used for 412 reimbursements this year. It concerns 34 employees.
· Fourteen leave balances show a negative value. Eleven are absences entered before an adjustment; three have no explanation in the system.
· A payment provided for by your agreement went to only 22 of 31 eligible employees in June.
· Seven employees check their leave balance more than ten times a month. That is not an employee problem: it is a balance nobody understands. morning-watch_4-flags.pdf4 flags · 9 employees without the payment
⛓ Source · leave balances, payroll log, company agreement, viewing log
The payment made to 22 of 31 employees?
Nine eligible employees did not receive it, and I tell you what separates them without saying what to do.
What your agreement says: the payment is due to employees meeting three conditions, set out at article 11 of the agreement of 09/11/2024. I applied them to your headcount: 31 employees meet them.
What was paid: 22 payments in June.
What separates the nine: eight joined the company after 1 January, and one is on a short-term contract. Article 11 mentions neither as a condition.
What is left to check before concluding it is owed to them, and I tell you where to look: a condition may exist elsewhere — in an amendment, an application note, an established practice. I have pulled the three documents in your base that cite article 11: none adds a length-of-service condition. What stays out of my sight is what is not in what you have opened to me — and that is a three-minute question to whoever holds the amendments.
What I provide: article 11 quoted, the list of 31, the list of 22, and the criterion separating the two groups. If that criterion is deliberate, it should be in the agreement; if it is not, nine employees are waiting for something.
The letter to the nine is written, and it is waiting on your decision: it sets out article 11, the criterion separating them from the 22, and whatever course you settle on. It goes from your mailbox, under your name, when you say soa message announcing a payment binds the company, and that commitment is signed. 31-eligible_22-paid.pdf1 unwritten criterion · 9 employees
⛓ Source · agreement of 09/11/2024 art. 11, headcount, June payroll log
How did you spot all that? And who do you tell?
I watch, continuously, what you have opened to me: leave balances, the payroll log, your agreements and their rates, and employees' viewing — as counts, never by name.
Routing follows who can correct: an out-of-date rate goes to payroll and to finance, because an adjustment touches several years; a gap in applying an agreement to HR, never to the manager; an unexplained negative balance to the payroll officer, one at a time; an over-consulted balance to whoever designs the payslip or the screen — it is a legibility problem.
With a chase: 48 h before payroll close, 7 days otherwise. Then a monthly summary: by type of gap, never by employee.

Three operating rules, and the first is absolute. Pay is computed and signed by payroll: I never announce what will be paid, because a figure from me differing from the payslip creates a dispute where there was none — over the quarter, 318 questions about amounts got a date instead of a figure, and not one produced a complaint. A balance is modified only by its officer, never by me: a balance corrected on a guess produces either a loss for the employee or an undue advantage. What I do upstream is complete: the out-of-date rate found with its 412 journeys, its 34 employees and the seven who have left, the 31 eligible set against the 22 paid, the three negative balances worked up one at a time. What you have not opened to me is invisible, and I name it rather than assume it.
✎ Framework · no pay computed, no amount announced
Local inference · no data outside the EU

Your case is not here? That is exactly what a 15-minute conversation is for. Book the free audit

Use cases

What does the agent actually do?

One agent, several families of everyday questions. All these uses work in support, subject to your approval.

Included in your agent The 3 capabilities essential to this promise are included, at no extra cost.
From 623 € excl. VAT / month

Leave and absence

Explains the entitlements and procedures under your agreement, citing the applicable article.

Understanding the payslip

Explains what the standard lines correspond to, without looking at any individual payslip.

Internal procedures

States the procedure and the form to use, pointing back to the original note.

Controls and safeguards These 5 controls are built into the agent: they frame what it does, whatever plan you pick. They are not chosen and are not added to your order.
Human validation, exceptions and escalation Status, safe closure and audit trail Apply transparent criteria and avoid automated decisions Preserve human validation, recourse and audit trail Protect HR data with fine-grained access and retention periods
What the agent must be connected to This connection is required for the agent to work. It concerns your information system and is scoped during the audit.
Integrate with the HR information system/ATS and measure quality, turnaround time and fairness
The gain

How much availability can an HR department recover?

By absorbing the questions whose answer is in the agreements, HR time goes back to individual situations. The scale of the gain depends on your volume and remains to be confirmed by a pilot.

Answering an everyday question
Today · done by hand
Immediate sourced answer
Finding the applicable article
Today · done by hand
Article cited
Pointing to the right procedure
Today · done by hand
Procedure stated
Illustrative, non-contractual reference points, to be confirmed by a pilot on the volume of requests your HR department receives. Any question about an individual situation is passed to the HR department: the agent does not reach personal files and decides no individual case.
How it works

The stages of your AI agent project

1

Audit & scoping

15 minutes to target the use case with the best return.

2

Quote or direct sign-up

A catalogue offer is bought online; a specific need gets a costed quote.

3

Design

We design the agent and its guardrails.

4

Integration & testing

We connect your tools to the agent, which is itself hosted in France.

5

Rollout

Going live and training your team.

6

Operation

Continuous supervision and improvement.

Pricing

One package, one agent

An HR assistant (agreements, collective agreement, procedures), installed and operated for you. Prices exclude VAT — annual subscription, the time it takes for the gains to settle in.

Agility

Setup + controlled subscription

5,920 € excl. VAT setup
then 623 € excl. VAT/month — you invest at installation and pay a reduced subscription. Ideal for keeping the cost under control over time.
  • Installation, configuration and training for your teams
  • Operation, human oversight, updates and support
  • Sovereign hosting in France, a dedicated and isolated resource
Order →
The simplest Serenity

All inclusive, no setup fee

948 € excl. VAT /month
all inclusive, immediate start. No upfront investment: a single subscription. Ideal for starting quickly and simply.
  • Setup included (installation, configuration, training)
  • Operation, human oversight, updates and support
  • Sovereign hosting in France, managed end to end
Order →
100% Sovereign

On site, you own it

9,750 € excl. VAT setup
then 838 € excl. VAT/month · + hardware from 2,491 € (one-off purchase, in addition) — a sovereign computer installed on your premises, maintained remotely. Models run locally, your data returned at the end of the contract. 36-month commitment.
  • Hardware installed on your premises (you own it)
  • French / European AI models run locally
  • Secure remote maintenance (Pro support included)
Order →
Not included in the packages: AI consumption (model tokens), re-invoiced at real cost with no margin, and tracked in real time in your client area. Maintenance and supervision subscription for an initial term of 12 months for the Agility package, 24 months for the Serenity package and 36 months for the 100% Sovereign package, renewable; support levels (SLA 72 h / 24 h / 4 h) optional. Bespoke development, additional integrations or exceptional volumes are quoted separately. Support Monday to Friday, 9am to 6pm. Prices exclude VAT.
AI model: none of the AI models offered currently carries a fixed surcharge. When the selected model carries a cost, that cost is shown when you choose it, before you order, and re-invoiced at the cost incurred, with no mark-up; usage is billed at the publisher's price. Publishers' prices are published in US dollars: the amount re-invoiced is the amount in euros actually borne by Blue Lemon Agent on the publisher's invoice, at that invoice's exchange rate, with no commission or mark-up.
Included components and additional components Components included in the base offer: the Blue Lemon Agent software foundation, the AI models listed in the order journey, the standard channels (Microsoft Teams, Slack, WhatsApp Business, email, website chat, calendars, Microsoft 365 / Google Workspace, file storage, market VoIP telephony, professional social-media pages and accounts, Google Business Profile), hosting in France for the package chosen, backups, supervision, updates and support. If adapting the AI agent to your constraints, your needs or your requests requires other paid components — a third-party publisher's software licence, paid API access to one of your applications, hosting of health data, for which French law requires an HDS-certified host (art. L. 1111-8 of the French Public Health Code), SecNumCloud-qualified hosting, a speech synthesis service, particular hardware —, they are offered to you as an option or on quotation and re-invoiced at the cost incurred; nothing is committed without your written agreement. Where the artificial intelligence model you choose entails an additional cost, that cost is shown to you before you order and re-invoiced to you at the cost incurred, with no margin.
What to expect
Go-live 2 to 3 weeks
Agent designed, channels connected, team trained.
Steady state 4 to 7 weeks
After a few weeks of real use, once the agent's behaviour matches what you expect. Indicative estimate, adjusted to the options you keep. It is not a delivery commitment.
Our commitment

Four guarantees that matter to your employment data

Payroll data does not leave the companyLocal inference or an isolated resource hosted in France; no employment data entrusted to a third party, and nothing used to train a model.
Data in France, under French lawYour employees' payroll data and personal circumstances: minimisation and location in France, architecture designed to reduce exposure to extraterritorial legislation, location alone not being enough to guarantee immunity.
The HR department keeps the decisionThe agent produces sourced answers, verifiable and editable; no approval is automated.
Human oversight & traceabilityOn the volume of requests your HR department receives: systematic logging and monitoring, compliant with the AI Act.
Frequently asked questions

Your questions, our answers

Does the agent reach the payslips?
No. It answers from the collective texts — company agreements, the applicable collective agreement — and reaches no individual file. A question about a precise amount is passed to the HR department.
Are the answers legally reliable?
They cite the article of the agreement or the collective agreement they rest on, with its date. The employee can therefore check, and the HR department can verify. On an individual case, only the HR department's answer is authoritative.
What happens when an agreement changes?
You update the source text, and the agent answers from the new version. The quality of the answers follows directly from how well your employment documentation is maintained.
Are the questions asked confidential?
They are logged for traceability, with restricted access according to the rights you define. The agent is hosted in France, with the deployment objective of processing and access operated within the European Union and an architecture designed to reduce exposure to extraterritorial legislation, location alone not being enough to guarantee immunity.
Do we have to learn a new tool to use it?
No. Your teams write to the agent from Microsoft Teams, Slack or their email, the way they would write to a colleague: nothing to install, nothing to learn. These connections rest on open standards, including the MCP protocol, and are included in every plan, at no extra cost, within the number of connections your level includes; the catalogue grows without a surcharge. You supervise the agent from a web dashboard.
Do the staff representatives have to be informed?
Introducing such a tool is a matter for your social dialogue: we recommend involving the staff representatives, as with any arrangement affecting how employees are informed.
How long does it take to deploy this assistant?
A few weeks as a rule, depending on the volume of employment documentation to index, after a free audit and then a phase of design, integration and testing.
Let's talk

Let us estimate the potential on your HR requests

15 minutes to identify your most repeated questions — hosted in France, supervised, with no commitment.