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● Business offer — Qualiopi & training providers

Qualiopi: evidence kept all year, not rebuilt the night before

A Qualiopi audit is not prepared the night before: it is held session after session, proof after proof. Your AI agent files evidence indicator by indicator against the French national quality framework, flags what is ageing before an auditor finds it, prepares the annual pedagogical and financial return, produces enrolment letters, attendance sheets, certificates and satisfaction surveys, and tracks your publicly funded training files. Hosted in France: your learners' data does not leave your premises. The quality officer signs off.

Built by a training provider Hosted in France GDPR & AI Act: governed deployment The quality officer signs off

Updated on

Deployed in two to four weeks
Qualiopi assistant · hosted in France
Our surveillance audit is coming up. Where do we stand?
22 indicators apply to you. 17 are covered by evidence less than twelve months old.
5 need action, and not the same action: 3 have evidence that exists but covers no session from 2026, 1 has never had written evidence, 1 rests on a document your last auditor had already flagged.
I have ranked them by effort: 3 can be settled in an hour with documents you already hold.
⛓ Sourced · 22 applicable indicators, evidence file, 186 sessions over 12 months
The one that has never had written evidence — is that serious?
No, because you already do it — you just do not write it down.
The indicator covers adjustments for learners with disabilities. I found 14 sessions out of 186 where an adjustment was genuinely made: room changed, duration extended, materials adapted. The traces exist, scattered across your e-mails and your reports.
What I have written: the procedure as you actually practise it, on one page, with the 14 cases appended to demonstrate it.
The signature stays with the quality officer: a procedure takes effect when it is approved, and that is precisely what makes it defensible at audit.
✎ Proposal · procedure drafted from 14 real cases — the quality officer signs off
Local inference · no data outside the EU
Data hosted in France
Built by a training providerA brand of LINDBERGH FORMATION, Qualiopi-certified
GDPR & AI Act: governed deploymentTraceability & human oversight
TurnkeyDesigned, installed and run for you
The quality officer signs offThe agent prepares, the signature stays human
✦ In brief

A Blue Lemon Agent Qualiopi agent files your evidence indicator by indicator against the French national quality framework (decree no. 2019-565 of 6 June 2019: 7 criteria, 32 indicators, of which 22 are common to all providers and 10 specific to apprentice training centres), flags evidence that is ageing, prepares the annual pedagogical and financial return, produces enrolment letters, attendance sheets, certificates and satisfaction surveys, and tracks your publicly funded training files through to service delivered. Built by a training provider: Blue Lemon Agent is a brand of LINDBERGH FORMATION, Qualiopi-certified under no. 03896 for the category "training actions". Hosted in France, through local inference or an isolated resource, architecture designed to reduce exposure to extraterritorial legislation, location alone not being enough to guarantee immunity. The quality officer signs off. Live in two to four weeks.

100%
hosted in France in the target architecture
0
transfer outside the EU in the target architecture
32
framework indicators covered, per your categories of action
0
evidence shown to an auditor without human sign-off

Benchmarks describing our offer, not results measured at a client. The real state of your file is measured by a review of your applicable indicators and your last twelve months of sessions.

The context

Why the Qualiopi workload is not an audit workload

The audit lasts a day; the evidence is made all year. Every session leaves documents that must be named, dated and found again two years later — and it is that daily trail, never the audit itself, that costs a training provider its time.

! The stakes

In most training organisations the quality workload rests on one person, often part-time, carrying it on top of their real job. The evidence file then lives in a shared folder and a spreadsheet, and gets rebuilt in the weeks before the audit — exactly when someone discovers that a procedure was never written down, or that valid evidence no longer covers any recent session. Meanwhile learners' personal data — identity, learning path, results, sometimes a disability-related need for adjustment — moves through consumer tools hosted outside Europe.

Our answer

The agent keeps the trail as the sessions run rather than as the audit approaches. It files each document against the applicable indicator, dates it, ties it to a real session, and flags what is ageing before an auditor finds it. Where a practice exists but was never written down, it reconstructs it from the real cases and puts it forward drafted, with those cases attached. It produces session documents, launches surveys, chases non-respondents, prepares the annual return and tracks funded files through to service delivered. It runs through local inference or an isolated resource hosted in France. The quality officer signs off: it is their signature that commits the organisation in front of the auditor.

The decisive point

Learner data, sometimes sensitive: sovereignty & compliance

A training file carries an identity, a learning path, results — and sometimes a disability-related need for adjustment, which counts as sensitive data under the GDPR. Here is how our agents' architecture protects it.

Built by a training provider

Blue Lemon Agent is a brand of LINDBERGH FORMATION, Qualiopi-certified under no. 03896 for the category "training actions". The evidence grid comes from a lived audit cycle.

Local inference

The agent can run on a machine inside the organisation: no learner file leaves the network for a foreign cloud.

Hosting in France

Otherwise, a dedicated, isolated resource hosted in France under French law — your files: processing and access within the European Union targeted by the architecture.

Restricted access to sensitive data

Disability-related adjustment needs are handled with role-based access (RBAC), restricted and logged, kept apart from the rest of the file.

Reduced extraterritorial exposure

Architecture designed to reduce exposure to extraterritorial legislation, location alone not being enough to guarantee immunity: our architecture depends on a subcontracting chain and remote access documented for the configuration chosen.

AI Act: governed deployment

Strictly a support agent; no evidence is presented without the quality officer's approval; traceability and human oversight end to end.

What depends on the architecture chosen These points are not general guarantees: they are settled deployment by deployment, in the quotation.

  • The applicable location is that of the architecture set out in the quotation and verified before commissioning.
  • Local execution is announced only for the configuration explicitly described and accepted in the quotation.
  • The applicable isolation depends on the deployment mode set out in the quotation; no dedicated isolation is presumed.
  • Roles and permissions are configured and accepted for the identities and systems actually connected.
  • The events logged, their content, their retention period and who may access them are defined for the deployment chosen.
A point of honesty rather than a selling point: our own certification covers training actions. The indicators specific to apprentice training centres are covered by the agent, but we have not been through them ourselves. Designed for deployment in line with the GDPR and the AI Act, after the processing, roles and context-specific risks have been assessed.
Demonstration

See the agent at work

4 real situations, taken from those that come up most often. Pick one: the exchange unfolds as it would in your organisation.

A scripted demonstration. These exchanges show how the agent behaves — its sources, its refusals, what it leaves to your teams. Nothing is sent from this page, no model is queried here, and the matters named are fictional. That is precisely what we promise your data.
The behaviours shown here — monitoring, automation rules, routing and reminders — are configured with you during deployment, from your tools, your rules and your thresholds.
The architecture points named in these exchanges — location, local execution, isolation, encryption, role-based access, logging — are not a guarantee attached to the demonstration: they are those of the architecture set out in your quotation, and verified before commissioning.

The company in this demonstration

Fictional company

Passerelle Formations — training provider for transport and logistics occupations

Sector
Continuing vocational training, category "training actions"
Headcount
14 employees, including 6 permanent trainers and 1 part-time quality officer; 23 freelance trainers
Public served
Transport and logistics companies, publicly funded jobseekers, individuals using their training account
Activity volume
186 sessions and 1,420 learners over the last twelve months
Tools in place
Session management software, public funding portal, e-mail, shared folder for evidence
Who decides
The quality officer approves the audit file; management signs the procedures
The improvement points
5 of the 22 applicable indicators rest on evidence more than twelve months old, and 31% of satisfaction surveys go unanswered

Passerelle Formations is certified for training actions; its surveillance audit is set for 12 November 2026. The quality officer keeps the evidence file part-time, on top of tracking publicly funded files. Until now the file was rebuilt in the six weeks before the audit. The agent is connected to the session management software, to e-mail and to the public funding portal; it files as the sessions run, and nothing goes in front of the auditor without the quality officer's approval.

This company, its figures and the exchanges that follow were invented for the demonstration. They illustrate a common situation; they describe no real client.

Qualiopi assistant · hosted in France
Your surveillance audit is in 85 days. Here is the state of the file, indicator by indicator.
· 22 indicators apply to you — you are not an apprentice training centre, so the 10 indicators specific to apprenticeship do not concern you. 17 are covered by evidence less than twelve months old.
· 5 need action, and not the same action: 3 have evidence that exists but covers no session from 2026; 1 has never had written evidence; 1 rests on a document your previous auditor had already flagged, and that is the one that would cost the most.
· Ranked by effort: 3 can be settled in an hour with documents you already hold — they simply need tying to a session from this year. The other 2 need a management decision, not time.
· What I suggest this week: the 3 re-attachments, which I can prepare today. The other 2, we look at together whenever you want. mock-audit_22-indicators.pdf17 covered · 5 to handle · ranked by effort
⛓ Sourced · 22 applicable indicators, evidence file, 186 sessions over 12 months, previous audit report
The one that has never had written evidence — which is it? And is it serious?
It is the welcome of learners with disabilities — and no, it is not serious, because you already do it.
What I found by looking: across your 186 sessions, 14 involved a real adjustment — a ground-floor room three times, extended assessment time for two learners, large-print materials, an interpreter arranged for a September session, two referrals to an external specialist.
Where the traces were: in your e-mails, in two meeting reports, and in the free-text notes of your session software. They all existed; none was tied to the indicator.
What I have written, and this is where I save you six weeks: the procedure as you actually practise it, on one page — who your disability officer is, at what point the question is put to the learner, which adjustments you know how to make, and who you refer to when you do not. Plus the 14 dated cases appended, which demonstrate it.
What that is worth at audit: a procedure written after the fact and without cases is a procedure the auditor questions. A procedure backed by 14 real cases across twelve months is an observed practice, and that is not the same conversation.
The signature stays with management: a procedure takes effect when it is approved, and that is precisely what makes it defensible. disability-procedure_14-cases.pdf1 page · 14 dated cases · to be signed
⛓ Sourced · 186 sessions, e-mail, meeting reports, session software notes
Local inference · no data outside the EU

Your case is not here? That is exactly what a 15-minute conversation is for. Book the free audit

Use cases

What the agent holds, from the evidence file to the annual return

Each use case matches an agent we deploy. All of them work in support: the quality officer signs off.

Included in your agent The 7 capabilities essential to this promise are included, at no extra cost.
From 841 € excl. VAT / month

Evidence filed by indicator

Every document attached to the indicator it serves, dated and tied to a real session.

Evidence that is ageing

Flagged before the audit: valid evidence that no longer covers any recent session no longer counts.

Session documents

Enrolment letters, programmes, attendance sheets, completion certificates and delivery certificates.

Satisfaction surveys

Learners, funders and client companies: launched, chased, analysed and put to use.

Publicly funded training files

Enrolments, entries into training, documents expected and service delivered, with deadline alerts.

Annual pedagogical and financial return

Prepared from delivered sessions, reconciled with the accounts, discrepancies flagged before filing.

Complaints & continuous improvement

Register of complaints and incidents, improvement actions and verification of their effect.

Controls and safeguards These 7 controls are built into the agent: they frame what it does, whatever plan you pick. They are not chosen and are not added to your order.
Human validation, exceptions and escalation Status, safe closure and audit trail Sources, access rights and handling of questions with no answer Work from a versioned corpus with citations and the law as it stood on a given date Preserve confidentiality, compartmentalisation and access logging Manage deadlines, versions, evidence and human validation Flag uncertainties and reserve advice, decision and signature for the lawyer
The gain

How much time does Qualiopi compliance take?

Most of the workload is traceability: naming, dating and finding again. By taking it as the sessions run, the agent removes the pre-audit reconstruction and shifts the quality officer's time towards what gets signed. The size of the gain depends on your number of sessions and your categories of action.

Building the evidence file by indicator
Today · rebuilt before the audit
Kept as sessions run
Session documents (enrolment, attendance, certificate)
Today · produced one by one
Produced at opening
Satisfaction surveys and chasing
Today · occasional
Launched and analysed
Qualitative, non-contractual comparison: the proportions shown illustrate how the work shifts towards approval, they represent no measurement. The quality officer approves every piece of evidence put in front of the auditor.
How it works

The stages of your AI agent project

1

Audit & scoping

15 minutes to target the use case with the best return.

2

Quote or direct sign-up

A catalogue offer is bought online; a specific need gets a costed quote.

3

Design

We design the agent and its guardrails.

4

Integration & testing

We connect your tools to the agent, which is itself hosted in France.

5

Rollout

Going live and training your team.

6

Operation

Continuous supervision and improvement.

Pricing

A Qualiopi agent, installed and run for you

A level L2 agent: evidence file by indicator, session documents, surveys, annual return and funded-file tracking, connected to your session management tool. Connectors and maintenance included. Prices excluding VAT — annual subscription, so the gains have time to settle.

Agility

Setup + controlled subscription

9,955 € excl. VAT setup
then 841 € excl. VAT/month — you invest at installation and pay a reduced subscription. Ideal for keeping the cost under control over time.
  • Installation, configuration and training for your teams
  • Operation, human oversight, updates and support
  • Sovereign hosting in France, a dedicated and isolated resource
Order →
The simplest Serenity

All inclusive, no setup fee

1,396 € excl. VAT /month
all inclusive, immediate start. No upfront investment: a single subscription. Ideal for starting quickly and simply.
  • Setup included (installation, configuration, training)
  • Operation, human oversight, updates and support
  • Sovereign hosting in France, managed end to end
Order →
100% Sovereign

On site, you own it

14,150 € excl. VAT setup
then 1,062 € excl. VAT/month · + hardware from 2,491 € (one-off purchase, in addition) — a sovereign computer installed on your premises, maintained remotely. Models run locally, your data returned at the end of the contract. 36-month commitment.
  • Hardware installed on your premises (you own it)
  • French / European AI models run locally
  • Secure remote maintenance (Pro support included)
Order →
Not included in the packages: AI consumption (model tokens), re-invoiced at real cost with no margin, and tracked in real time in your client area. Maintenance and supervision subscription for an initial term of 12 months for the Agility package, 24 months for the Serenity package and 36 months for the 100% Sovereign package, renewable; support levels (SLA 72 h / 24 h / 4 h) optional. Bespoke development, additional integrations or exceptional volumes are quoted separately. Support Monday to Friday, 9am to 6pm. Prices exclude VAT.
AI model: none of the AI models offered currently carries a fixed surcharge. When the selected model carries a cost, that cost is shown when you choose it, before you order, and re-invoiced at the cost incurred, with no mark-up; usage is billed at the publisher's price. Publishers' prices are published in US dollars: the amount re-invoiced is the amount in euros actually borne by Blue Lemon Agent on the publisher's invoice, at that invoice's exchange rate, with no commission or mark-up.
Included components and additional components Components included in the base offer: the Blue Lemon Agent software foundation, the AI models listed in the order journey, the standard channels (Microsoft Teams, Slack, WhatsApp Business, email, website chat, calendars, Microsoft 365 / Google Workspace, file storage, market VoIP telephony, professional social-media pages and accounts, Google Business Profile), hosting in France for the package chosen, backups, supervision, updates and support. If adapting the AI agent to your constraints, your needs or your requests requires other paid components — a third-party publisher's software licence, paid API access to one of your applications, hosting of health data, for which French law requires an HDS-certified host (art. L. 1111-8 of the French Public Health Code), SecNumCloud-qualified hosting, a speech synthesis service, particular hardware —, they are offered to you as an option or on quotation and re-invoiced at the cost incurred; nothing is committed without your written agreement. Where the artificial intelligence model you choose entails an additional cost, that cost is shown to you before you order and re-invoiced to you at the cost incurred, with no margin.
What to expect
Go-live 2 to 3 weeks
Agent designed, channels connected, team trained.
Steady state 4 to 7 weeks
After a few weeks of real use, once the agent's behaviour matches what you expect. Indicative estimate, adjusted to the options you keep. It is not a delivery commitment.
Our commitment

Four guarantees that matter to a training provider

Written by people who sit the auditBlue Lemon Agent is a brand of LINDBERGH FORMATION, Qualiopi-certified under no. 03896 for training actions.
Your learners' files stay with youLocal inference or an isolated resource hosted in France; no file entrusted to a foreign third party, no content used to train a model.
The quality officer keeps the signatureThe agent gathers, files, dates and proposes; what goes in front of the auditor is approved by a person.
Human oversight & traceabilityEvery piece of evidence carries its date, its originating session and its author, in line with the AI Act.
Frequently asked questions

Your questions, our answers

Does the agent guarantee certification?
No, and nobody can: certification is awarded by an accredited certification body on the strength of an audit. What the agent guarantees is a complete file, filed by indicator, dated and tied to real sessions — and no missing evidence discovered on audit day. The quality officer approves what is presented.
Which framework does the agent work against?
The French national quality framework, set by decree no. 2019-565 of 6 June 2019: 7 criteria broken down into 32 indicators, of which 22 are common to all providers and 10 specific to apprentice training centres. Which indicators apply to you depends on your categories of action, and the agent works only on those.
What difference does "built by a training provider" make?
Blue Lemon Agent is a brand of LINDBERGH FORMATION, a training provider registered with the Île-de-France prefecture under activity declaration number 119 108 635 91 — that registration is not a state accreditation — and Qualiopi-certified under certificate no. 03896 for the category "training actions". The evidence filing grid and the agent's vocabulary come from a lived audit cycle, not from a reading of the framework. Our certification covers training actions: the indicators specific to apprentice training centres are covered by the agent, but we have not been through them ourselves.
Does it prepare the annual pedagogical and financial return?
Yes, from your delivered sessions, learners and hours. It reconciles the result with your accounts and flags discrepancies before filing. Article R6352-23 of the French labour code sets the deadline before 30 April each year, and the annual campaign date is published by the ministry responsible for vocational training — the agent looks that date up at source rather than assuming it.
Does it handle publicly funded training files?
It tracks them end to end: enrolments, entries into training, documents expected and the declaration of service delivered, with an alert on files approaching a deadline. Declarations that commit the organisation are submitted for approval: they do not go out until a person has seen them.
How long does deployment take?
Two to four weeks depending on the integrations (session management tool, public funding portal, e-mail), after a free audit measuring the state of your evidence file, then migration of what exists, a testing phase and a review by your quality officer before go-live.
Let's talk

Let us measure the state of your evidence file

15 minutes to review your applicable indicators and see what would be missing on audit day — hosted in France, supervised, no commitment.