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● Business offer — Communication & advertising

The AI community management agent: plan, publish, moderate and reply

Sizing posts for each network, scheduling the editorial calendar, watching the comments and replying quickly: community management is an all-hours job, rarely given the time it deserves. Your AI agent absorbs that daily flow — content proposals, scheduling, moderation and replies — within your brand guidelines. Hosted in France, on local inference or an isolated resource, your content, your brands and your client data stay with you. The creative direction approves.

Hosted in France Content & brands protected GDPR & AI Act: governed deployment Human oversight

Updated on

Deployed in a few weeks
Social media assistant · hosted in France
Prepare this week's calendar for the client Maison Verel: LinkedIn, Instagram and a summer collection launch post. Stay within the guidelines.
7 posts proposed across 3 networks, adapted to each format (1080×1350 Instagram, vertical Reels, native LinkedIn).
Summer launch angle: teaser Monday, reveal Wednesday, social proof Friday. Tone, hashtags and calls to action aligned with the Maison Verel guidelines.
Calendar ready for review — nothing is published without your go-ahead.
✎ Action · drafts ready in the schedule — you approve before publication
A negative comment on yesterday's post mentions a delivery delay. What do you reply?
Comment detected (negative tone, subject: after-sales delivery). Proposed reply: acknowledge the inconvenience, invite them to continue by direct message with the order reference, with no commitment on figures.
I have not published it: an after-sales subject deserves your review before sending. I can also escalate to customer service.
⛓ Source · comment thread + the brand's moderation procedure
Local inference · no data outside the EU
Content hosted in France
Sovereign by designLocal inference or hosting in France
GDPR & AI Act: governed deploymentTraceability & human oversight
TurnkeyDesigned, installed and operated for you
The creative direction decidesThe agent assists, never publishes alone
✦ In brief

For a brand, a communication agency or a social media team, a Blue Lemon Agent agent takes on the daily social media work — editorial planning, adapting content per network, scheduling, moderation and replies to comments — always within your brand guidelines. It runs on local inference or is hosted in France: your content, your brands and your advertising clients' data are never exposed to a foreign service, architecture designed to reduce exposure to extraterritorial legislation, location alone not being enough to guarantee immunity. The community manager moves from repetitive execution to editorial steering and relationships. Live within a few weeks Your teams write to it from Microsoft Teams, Slack or their email, and your audiences reach it on WhatsApp Business, your website chat or email — with no account to create and nothing to install. These connections are included in every plan, at no extra cost, within the number of connections your level includes. The accounts followed are the ones you own: Facebook pages, Instagram professional accounts, LinkedIn pages, together with the reviews on your Google Business Profile and on Trustpilot. These are third-party platforms whose interfaces and rules change without notice: the agent prepares and schedules, you decide what goes live, and any access fees those platforms charge are passed on at actual cost, with no margin, outside the subscription. Trustpilot cannot be ordered directly: that connection requires your own Trustpilot for Business account with access to the API module, your Business Unit ID and the matching rights; it is priced on quote, after a feasibility study, with Trustpilot's own costs at your charge.

100%
hosted in France in the target architecture
0
transfer outside the EU in the target architecture
9
uses ready to deploy on this scope
0
decision taken without human approval

Reference points describing our offer, not results measured at a client. The scale of the gain is confirmed by a pilot on your own scope.

The context

Why AI appeals to social media teams — and why they are wary

Social media demands consistency, responsiveness and endless adaptation of content. But entrusting your guidelines, your brands and your clients' data to a consumer tool means losing control of them.

! The issue

The community manager is caught between a publishing pace that never eases (several networks, several brands, several formats) and the expectation of immediate responsiveness on comments and messages. Yet most consumer AI tools amount to entrusting brand guidelines, upcoming content, campaign calendars and advertising clients' data to a third party, often hosted outside Europe and subject to the Cloud Act.

Our answer

AI is only of interest to a brand or an agency if it is sovereign and confidential by design. Local inference or an isolated resource hosted in France, systematic human oversight, publishing and decisions reserved to the team: the time saved on production is never paid for in a leak of your content or your clients'. The aim is not to replace the community manager, but to give them back time for strategy, creativity and relationships.

The decisive point

Your content, your brands, your client data: sovereignty & compliance

A social media team handles the brand's intellectual property and third-party data. Here is how the architecture of our agents protects them, account by account.

Local inference

The agent can run on a machine belonging to the team: no content and no guidelines leave the network, nothing passes through a public cloud.

Hosting in France

Otherwise, a dedicated and isolated resource, hosted in France under French law — your content: processing and access within the European Union targeted by the architecture.

Reduced extraterritorial exposure

For your content and your brands, the architecture aims to reduce exposure to the Cloud Act and FISA 702; being located in France or in the European Union does not, on its own, guarantee immunity: the American hyperscalers have no access to it, even when hosted in Europe.

One isolated resource per brand

No pooling: a strictly dedicated environment, with no mixing between your brands or your advertising clients.

Ownership of the content preserved

Your creations are not used to train a third-party model; encryption, role-based access (RBAC) and logging.

AI Act: governed deployment

An agent strictly in support; no automatic publishing; traceability and human oversight from end to end.

What depends on the architecture chosen These points are not general guarantees: they are settled deployment by deployment, in the quotation.

  • The applicable location is that of the architecture set out in the quotation and verified before commissioning.
  • Local execution is announced only for the configuration explicitly described and accepted in the quotation.
  • The applicable isolation depends on the deployment mode set out in the quotation; no dedicated isolation is presumed.
  • Roles and permissions are configured and accepted for the identities and systems actually connected.
  • The events logged, their content, their retention period and who may access them are defined for the deployment chosen.
For the most sensitive accounts and campaigns, SecNumCloud and reinforced hosting options are available depending on your requirements. A single architecture is designed to answer both the GDPR and extraterritorial exposure. Designed for deployment in line with the GDPR and the AI Act, after the processing, roles and context-specific risks have been assessed.
Demonstration

See the agent at work

5 real situations, taken from those that come up most often. Pick one: the exchange unfolds as it would in your organisation.

A scripted demonstration. These exchanges show how the agent behaves — its sources, its refusals, what it leaves to your teams. Nothing is sent from this page, no model is queried here, and the matters named are fictional. That is precisely what we promise your data.
The behaviours shown here — monitoring, automation rules, routing and reminders — are configured with you during deployment, from your tools, your rules and your thresholds.
The architecture points named in these exchanges — location, local execution, isolation, encryption, role-based access, logging — are not a guarantee attached to the demonstration: they are those of the architecture set out in your quotation, and verified before commissioning.

The company in this demonstration

Fictional company

Ancolie Studio — independent social media studio

Sector
Social media for consumer brands
Headcount
9 staff, including 3 community managers and 1 designer
Client base
11 client brands — food, fashion, tourism
Volume
6 networks, around 450 posts and 5,000 comments a month
Tools in place
Scheduler, inboxes for the 6 networks, brand-guide drive, account tracker
Who decides
The editorial lead approves every calendar; the brand approves sensitive statements
Room for improvement
60 % of the time goes into preparing the calendar; weekend comments wait until Monday morning

Ancolie runs eleven brands with three community managers. The calendar is prepared on Friday for the following week, and nobody reads Saturday's comments before Monday. The agent is connected to the scheduler, the inboxes and the brand-guide drive: it prepares and proposes continuously, the team approves — no post ships without a green light.

This company, its figures and the exchanges that follow were invented for the demonstration. They illustrate a common situation; they describe no real client.

Social media assistant · hosted in France
The calendars for all eleven brands are ready for next week — 42 posts, scheduled, waiting for your green light.
What I built them on: your last twelve months of posting, network by network and brand by brand. Not a general social media rule — the hours that work for Maison Brivet don't work for Kelpie.
· Maison Brivet (food): Tuesday and Thursday 11:30, just before the lunch window. 2.4 times the engagement of other slots.
· Kelpie (fashion): Thursday and Sunday 8 p.m. Sunday evening carries 31 % of their weekly engagement — and it's the slot the team avoided, for want of anyone working evenings.
· Cap Vezelac (tourism): pace doubled in week 12, their booking peak starts a fortnight before the spring holidays.
Three gaps I've left visible: Kelpie has no content for Sunday 22nd, their brief stops on the 19th. I don't fill them with filler: I flag it six days ahead, which leaves time to ask for the material.
What changes: preparing the calendar took 60 % of the team's time. It now takes 18 % — the rest is your review. weekly-calendar_42-posts.pdf11 brands, 6 networks, 3 gaps flagged
⛓ Sourced · scheduler, 12 months of engagement per brand and network
Kelpie's tone changed after their rebrand. Which version are you working from?
From v4, dated 03/09 — and here are the three documents so you can judge.
· Kelpie guideline v4, filed 03/09/2026, after the rebrand. That's the one I apply.
· The rebrand brief saying what changed: informal address kept, but emoji go from three per post to one maximum, and the abbreviation “PAP” is banned.
· v3, still on the drive, applied by mistake to eleven September posts — I've listed them, they're still live.
How I tell them apart when the two files are named almost identically: I compare content and filing date, not names. The drive holds 340 brand documents, 96 of them in duplicate versions.
What I suggest: that I mark the authoritative version at every upload, and flag any post written against an outdated one before it ships. September's eleven would have been caught the same day. brand-memory_340-documents.pdf96 duplicate versions, 11 posts to redo
⛓ Sourced · brand-guide drive, document contents and filing dates
Local inference · no data outside the EU

Your case is not here? That is exactly what a 15-minute conversation is for. Book the free audit

Use cases

The uses of AI in communication and advertising

Each use corresponds to an agent we deploy. All of them work in support, subject to your approval.

Included in your agent The 7 capabilities essential to this promise are included, at no extra cost.
From 610 € excl. VAT / month

Planning & publishing

Editorial calendar, adaptation for Facebook, Instagram and LinkedIn, and post scheduling — ready for review, never published without your go-ahead.

Copywriting & content creation

Captions, hooks, editorial threads and A/B variants in the brand's tone, from your own briefs.

Visual creation & adaptations

Multi-format visuals and multi-channel adaptations to your guidelines, to feed the calendar without a design bottleneck.

Monitoring & campaign reporting

Tracking mentions, trends and performance; reports ready to comment on for your advertising clients.

Knowledge base & briefs

Instantly find a set of guidelines, a brief or a brand guideline in the team's memory.

Moderation & customer relations

Detecting and sorting comments and messages, proposing replies and escalating after-sales matters — subject to approval.

CRM & account follow-up

Keeping the tracking of client accounts, exchanges and actions up to date, with no tedious re-keying.

Controls and safeguards These 3 controls are built into the agent: they frame what it does, whatever plan you pick. They are not chosen and are not added to your order.
Human validation, exceptions and escalation Status, safe closure and audit trail Human validation before publication, with versions retained
What the agent must be connected to This connection is required for the agent to work. It concerns your information system and is scoped during the audit.
Link content to performance, costs and campaign objectives
The gain

How much time can a social media team win back?

By automating content adaptation, scheduling and the first pass of moderation, a team can aim for an appreciable reduction in editorial production time — reinvested in strategy and relationships.

Preparing a weekly editorial calendar
Today · done by hand
Prepared by the agent, to approve
Adapting a post across 3 networks
Today · done by hand
Near-instant
First pass on the comments to moderate
Today · done by hand
Automatic
Qualitative, non-contractual comparison: the proportions shown illustrate the shift of the work towards review, they represent no measurement. Every output of the agent is reviewed and approved by a competent person.
How it works

The stages of your AI agent project

1

Audit & scoping

15 minutes to target the use case with the best return.

2

Quote or direct sign-up

A catalogue offer is bought online; a specific need gets a costed quote.

3

Design

We design the agent and its guardrails.

4

Integration & testing

We connect your tools to the agent, which is itself hosted in France.

5

Rollout

Going live and training your team.

6

Operation

Continuous supervision and improvement.

Pricing

Three options, one agent

A community management agent (planning, publishing, moderation, replies), installed and operated for you. Choose according to how you work. Prices exclude VAT — annual subscription, the time it takes for the gains to settle in.

Agility

Setup + controlled subscription

9,080 € excl. VAT setup
then 610 € excl. VAT/month — you invest at installation and pay a reduced subscription. Ideal for keeping the cost under control over time.
  • Installation, configuration and training for your teams
  • Operation, human oversight, updates and support
  • Sovereign hosting in France, a dedicated and isolated resource
Order →
The simplest Serenity

All inclusive, no setup fee

1,115 € excl. VAT /month
all inclusive, immediate start. No upfront investment: a single subscription. Ideal for starting quickly and simply.
  • Setup included (installation, configuration, training)
  • Operation, human oversight, updates and support
  • Sovereign hosting in France, managed end to end
Order →
100% Sovereign

On site, you own it

12,865 € excl. VAT setup
then 811 € excl. VAT/month · + hardware from 2,491 € (one-off purchase, in addition) — a sovereign computer installed on your premises, maintained remotely. Models run locally, your data returned at the end of the contract. 36-month commitment.
  • Hardware installed on your premises (you own it)
  • French / European AI models run locally
  • Secure remote maintenance (Pro support included)
Order →
Not included in the packages: AI consumption (model tokens), re-invoiced at real cost with no margin, and tracked in real time in your client area. Maintenance and supervision subscription for an initial term of 12 months for the Agility package, 24 months for the Serenity package and 36 months for the 100% Sovereign package, renewable; support levels (SLA 72 h / 24 h / 4 h) optional. Bespoke development, additional integrations or exceptional volumes are quoted separately. Support Monday to Friday, 9am to 6pm. Prices exclude VAT.
AI model: none of the AI models offered currently carries a fixed surcharge. When the selected model carries a cost, that cost is shown when you choose it, before you order, and re-invoiced at the cost incurred, with no mark-up; usage is billed at the publisher's price. Publishers' prices are published in US dollars: the amount re-invoiced is the amount in euros actually borne by Blue Lemon Agent on the publisher's invoice, at that invoice's exchange rate, with no commission or mark-up.
Included components and additional components Components included in the base offer: the Blue Lemon Agent software foundation, the AI models listed in the order journey, the standard channels (Microsoft Teams, Slack, WhatsApp Business, email, website chat, calendars, Microsoft 365 / Google Workspace, file storage, market VoIP telephony, professional social-media pages and accounts, Google Business Profile), hosting in France for the package chosen, backups, supervision, updates and support. If adapting the AI agent to your constraints, your needs or your requests requires other paid components — a third-party publisher's software licence, paid API access to one of your applications, hosting of health data, for which French law requires an HDS-certified host (art. L. 1111-8 of the French Public Health Code), SecNumCloud-qualified hosting, a speech synthesis service, particular hardware —, they are offered to you as an option or on quotation and re-invoiced at the cost incurred; nothing is committed without your written agreement. Where the artificial intelligence model you choose entails an additional cost, that cost is shown to you before you order and re-invoiced to you at the cost incurred, with no margin.
What to expect
Go-live 2 to 3 weeks
Agent designed, channels connected, team trained.
Steady state 4 to 7 weeks
After a few weeks of real use, once the agent's behaviour matches what you expect. Indicative estimate, adjusted to the options you keep. It is not a delivery commitment.
Our commitment

Four guarantees that matter to a brand or an agency

Your content and your brands never leaveLocal inference or an isolated resource hosted in France; no guidelines or creations entrusted to a foreign third party.
Data in France, under French lawYour content and your brands: minimisation and location in France, architecture designed to reduce exposure to extraterritorial legislation, location alone not being enough to guarantee immunity.
The creative direction keeps the decisionThe agent produces verifiable drafts, calendars and replies; no publishing is automated.
Human oversight & traceabilityFull traceability for planning & publishing: monitoring, updates and logging compliant with the AI Act.
Frequently asked questions

Your questions, our answers

Does the agent publish to our social networks on its own?
No. The agent prepares the calendar, adapts the content per network and proposes replies, but nothing goes live without your team's approval. Human oversight is the rule: the agent assists, and it is the creative direction that decides and publishes.
Who owns the content the agent produces?
Your content, your visuals and your brand guidelines remain your property. Our agents run locally or on an isolated resource hosted in France: your creations are not used to train a third-party model and are never reused outside your own environment.
Is our advertising clients' data protected?
Yes. In an agency you handle your clients' brands and data: our agents run locally or are hosted in France, with the deployment objective of processing and access operated within the European Union and an architecture designed to reduce exposure to extraterritorial legislation, location alone not being enough to guarantee immunity. Each brand has an isolated environment, with no mixing between accounts.
Does the agent really respect our guidelines and brand tone?
Yes. We calibrate the agent on your editorial guidelines, your brand guidelines and your examples: tone, vocabulary, hashtags and formats. The proposals are designed to read like what your team would write, and are still reviewed before publication.
How does the agent handle moderation and negative comments?
The agent detects and sorts comments and messages, spots sensitive subjects (after-sales, complaints, a brewing backlash) and proposes a reply that fits your procedure. On delicate subjects it does not publish alone: it alerts you and can escalate to the department concerned.
Does the agent connect to our publishing tools?
Yes. The agent integrates with your existing tools (scheduling, Facebook pages, Instagram professional accounts, LinkedIn pages, creative suite, CRM) and complements them, without imposing a migration. We adapt the integration to your environment.
How long does it take to deploy a community management agent?
A few weeks as a rule, after a free 15-minute audit that identifies the use case with the best return, then a phase of design, integration and testing before going live and training your team.
Which tools can people use to talk to the agent?
The ones you already use. Internally, your teams write to it from Microsoft Teams, Slack or by email, just as they would to a colleague: nothing to install, nothing to learn. On the audience side, the agent answers on WhatsApp Business, your website chat and email — people reach you where they already write, with no account to create. A question asked in a comment often turns into an after-sales request: the agent picks it up on the customer's own channel and escalates it when it commits you. You keep control from a web dashboard. These connectors rely on open standards, including the MCP protocol; they are included in every plan, at no extra cost, within the number of connections your level includes, and the catalogue grows at no extra cost. Only the fees charged by the platforms themselves — WhatsApp Business bills per conversation — are passed on at actual cost, with no margin, outside the subscription.
Does the agent follow our Facebook, Instagram and LinkedIn accounts, and online reviews?
Yes, whenever it makes sense for you. The agent works on the accounts you own — your Facebook pages, your Instagram professional accounts, your LinkedIn pages — and on the reviews left on your Google Business Profile and on Trustpilot. It flags what has just been posted, ranks it by urgency and drafts a reply in your brand's voice. Comments and private messages join the same queue as the editorial calendar: a public remark does not sit unanswered until Monday morning. Two things need saying plainly. These are third-party platforms: they belong to others, their interfaces and their rules change without notice, and the connection follows those changes. And publishing in your name stays under your control: the agent prepares and proposes, and you decide what goes live. Some of these platforms charge for their own access: those fees are passed on to you at actual cost, with no margin, outside the subscription. The exact set of connected platforms is settled during the design phase.
Let's talk

Let us estimate the potential across your social networks

15 minutes to identify the use case with the best return — hosted in France, supervised, with no commitment.