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● B2B offer — CRM & business development

CRM: complete records, leads prioritised on your criteria

A lead handled quickly and well starts with a complete record: sector, size, contact, history of exchanges. Your agent completes these elements from your own sources, applies the priority criteria you have set and presents the leads in that order, each one with what justifies its position. Hosted in France: your prospect data stays with you. Sales management adjusts the criteria and assigns the leads.

Hosted in France Prospect data protected GDPR & AI Act: governed deployment Human oversight

Updated on

Deployed in a few weeks
CRM enrichment · hosted in France
Complete and prioritise the leads received this week.
Records completed from your internal sources: sector, size, contact identified, history of exchanges attached.
Your priority criteria are applied: target sector, company size, channel of entry, how long the enquiry has been open.
Every lead shows what explains its position.
🔗 Sourced · the CRM and internal sources
One lead is in the wrong place, to my mind.
The detail of the calculation is shown: criterion by criterion, what was taken into account and where the information came from.
Adjusting a criterion changes the order for every lead that follows — that is your setting, not mine.
✎ Support · criteria adjustable by you
Local inference · no data outside the EU
CRM data hosted in France
Sovereign by designLocal inference or hosting in France
GDPR & AI Act: governed deploymentTraceability & human oversight
TurnkeyDesigned, installed and operated for you
The sales management decidesThe agent prepares, never rules
✦ In brief

A Blue Lemon Agent CRM agent completes your records from your internal sources and prioritises your leads according to the criteria you have set, showing the detail of the calculation for each one. The criteria remain adjustable by sales management. It runs on local inference or is hosted in France: your prospect data stays with you, architecture designed to reduce exposure to extraterritorial legislation, location alone not being enough to guarantee immunity.

100%
hosted in France in the target architecture
0
transfer outside the EU in the target architecture
6
sales uses ready to deploy
0
decision taken without human approval

These figures describe our offer, not results measured at a client. How large the gain is on your volume of leads and the richness of your CRM is confirmed by a pilot.

The context

What does an AI agent bring to your CRM?

A salesperson moves fastest when the record is complete and the order of play is clear. Both of those can be prepared.

! The issue

A lead handled well means a complete record and a readable order of play. Completing records is steady work, and prioritising means applying the same criteria to everyone. The agent does both: it enriches from your sources and applies your criteria, showing for each lead what explains its position.

Our answer

Sales management keeps control of what matters: the priority criteria, their weighting and the assignment of leads. The detail of the calculation is visible for every record, which makes the ranking open to challenge and to adjustment. Local inference or an isolated resource hosted in France: your prospect data and the make-up of your portfolio are entrusted to no third party.

The decisive point

Your prospect data and your portfolio: sovereignty & compliance

Your prospect portfolio is one of your most valuable assets, and your records contain personal data. Here is how they are protected.

Local inference

The agent can run on a machine belonging to your organisation: no prospect data and no CRM record leaves the network.

Hosting in France

Otherwise, a dedicated and isolated resource hosted in France, under French law — your CRM records and your incoming leads: processing and access within the European Union targeted by the architecture.

Reduced extraterritorial exposure

For your prospect data and your portfolio, the architecture aims to reduce exposure to the Cloud Act and FISA 702; being located in France or in the European Union does not, on its own, guarantee immunity.

Isolated resource

No pooling: an environment strictly dedicated to your company and its commercial criteria.

The detail of the calculation always visible

Every priority shows the criteria taken into account and the source of each piece of information; encryption, role-based access and logging of the enrichments performed.

AI Act: governed deployment

The agent is strictly in support; no lead is set aside and none is assigned to a salesperson automatically; traceability and human oversight from end to end.

What depends on the architecture chosen These points are not general guarantees: they are settled deployment by deployment, in the quotation.

  • The applicable location is that of the architecture set out in the quotation and verified before commissioning.
  • Local execution is announced only for the configuration explicitly described and accepted in the quotation.
  • The applicable isolation depends on the deployment mode set out in the quotation; no dedicated isolation is presumed.
  • Roles and permissions are configured and accepted for the identities and systems actually connected.
  • The events logged, their content, their retention period and who may access them are defined for the deployment chosen.
For strategic accounts and deals under negotiation, SecNumCloud and reinforced hosting are options depending on your requirements. A single architecture is designed to answer both the GDPR and extraterritorial exposure. Designed for deployment in line with the GDPR and the AI Act, after the processing, roles and context-specific risks have been assessed.
Demonstration

See the agent at work

4 real situations, taken from those that come up most often. Pick one: the exchange unfolds as it would in your organisation.

A scripted demonstration. These exchanges show how the agent behaves — its sources, its refusals, what it leaves to your teams. Nothing is sent from this page, no model is queried here, and the matters named are fictional. That is precisely what we promise your data.
The behaviours shown here — monitoring, automation rules, routing and reminders — are configured with you during deployment, from your tools, your rules and your thresholds.
The architecture points named in these exchanges — location, local execution, isolation, encryption, role-based access, logging — are not a guarantee attached to the demonstration: they are those of the architecture set out in your quotation, and verified before commissioning.

CRM enrichment · hosted in France
Three flags this morning across your CRM's 1,200 records.
· 61 duplicates: the same company, two records, two salespeople calling it.
· 210 records carry a headcount over three years old, 34 of them on companies that have changed bracket.
· 190 fields have no recorded source. I do not know where they came from — and nobody does. morning-watch_3-flags.pdf61 duplicates · 190 fields with no source
⛓ Source · 1,200 records, public company register, enrichment log
"No source": what does that mean for a CRM field?
That it can neither be checked, nor corrected, nor defended.
What I record: 190 fields — headcounts, revenues, directors' names — state neither their origin nor their date. They were keyed in by hand, imported from a file, or taken from a provider whose contract has ended.
Why it is a concrete problem: a salesperson calling with a wrong headcount loses credibility in the first minute. And a person asking where information about them came from is entitled to know — that is an obligation, not a courtesy.
What I do: every field I write carries its source and its date. Public register, the company's website, the prospect's own statement, or "keyed in by a salesperson on …". A field with no source is not written.
What I do with the 190: I mark them as unsourced, visible as such on the record. I do not erase them — some are right, and erasing accurate information because it is badly traced is a pure loss. Nor do I use them to compute a score. 190-fields-with-no-source.pdfA field with no source can be neither checked, corrected nor defended
⛓ Source · 190 fields with no origin, marked and excluded from scoring
What exactly is the agent for?
It keeps records current and flags situations. It ranks nobody and decides no priority.
What it does: groups duplicates, updates what is public and dated, flags stale fields, and attaches to each record the verifiable signals — a site opening, an announced hiring drive, a published tender.
Routing follows who can decide: a duplicate goes to both salespeople concerned, together, because merging two records is a commercial decision; a stale field to whoever owns the account; a strong signal to whoever covers the territory; an unusual score to nobody — it sits on the record, with what produced it.
With a monthly summary: fields corrected and their source, duplicates handled, conversion rate of the leads I scored badly, and fields still unsourced.

Three settings that belong to you. The score is about a company situation, and the record always says which fact produced it — you can add the contact's role if you judge it carries weight. You decide the collection scope: mine stops at the professional context, and I will tell you why widening it costs more than it earns. And I can order a salesperson's day if you authorise it — Nathalie Roussel switched it on for her team, with the list built every morning at 7.
✎ Framework · 3 openable settings · prioritisation live on one team
Local inference · no data outside the EU

Your case is not here? That is exactly what a 15-minute conversation is for. Book the free audit

Use cases

What does the agent actually do?

One agent, several moments in the sales cycle. All these uses work in support, subject to your approval.

Included in your agent The 3 capabilities essential to this promise are included, at no extra cost.
From 542 € excl. VAT / month

Enriching the records

Completes sector, size, contact and history from your internal sources.

Prioritising on your criteria

Applies the criteria you have set, with the detail of the calculation.

Adjustable criteria

Adjusting a criterion updates the order for every lead that follows.

Controls and safeguards These 4 controls are built into the agent: they frame what it does, whatever plan you pick. They are not chosen and are not added to your order.
Human validation, exceptions and escalation Status, safe closure and audit trail Prioritise opportunities on explicit criteria Personalise without breaching consent or prospecting rules
What the agent must be connected to This connection is required for the agent to work. It concerns your information system and is scoped during the audit.
Prepare the next action and write back to the CRM without loss
The gain

How many leads can a team handle in a useful order?

By taking on the enrichment and the ordering, the effort shifts towards contact and live qualification. How large the gain is depends on your volume and remains to be confirmed by a pilot.

Completing the CRM records
Today · done by hand
Records enriched
Putting the leads in order
Today · done by hand
Priorities applied
Finding the context of a lead
Today · done by hand
History attached
Indicative figures, not contractual, to be confirmed by a pilot on your volume of leads and the richness of your CRM. The priority criteria and the assignment of leads belong to sales management: the agent applies and explains, it does not decide.
How it works

The stages of your AI agent project

1

Audit & scoping

15 minutes to target the use case with the best return.

2

Quote or direct sign-up

A catalogue offer is bought online; a specific need gets a costed quote.

3

Design

We design the agent and its guardrails.

4

Integration & testing

We connect your tools to the agent, which is itself hosted in France.

5

Rollout

Going live and training your team.

6

Operation

Continuous supervision and improvement.

Pricing

One package, one agent

A CRM agent (enrichment, prioritisation, traceability), installed and operated for you.

Agility

Setup + controlled subscription

5,545 € excl. VAT setup
then 542 € excl. VAT/month — you invest at installation and pay a reduced subscription. Ideal for keeping the cost under control over time.
  • Installation, configuration and training for your teams
  • Operation, human oversight, updates and support
  • Sovereign hosting in France, a dedicated and isolated resource
Order →
The simplest Serenity

All inclusive, no setup fee

847 € excl. VAT /month
all inclusive, immediate start. No upfront investment: a single subscription. Ideal for starting quickly and simply.
  • Setup included (installation, configuration, training)
  • Operation, human oversight, updates and support
  • Sovereign hosting in France, managed end to end
Order →
100% Sovereign

On site, you own it

8,935 € excl. VAT setup
then 746 € excl. VAT/month · + hardware from 2,491 € (one-off purchase, in addition) — a sovereign computer installed on your premises, maintained remotely. Models run locally, your data returned at the end of the contract. 36-month commitment.
  • Hardware installed on your premises (you own it)
  • French / European AI models run locally
  • Secure remote maintenance (Pro support included)
Order →
Not included in the packages: AI consumption (model tokens), re-invoiced at real cost with no margin, and tracked in real time in your client area. Maintenance and supervision subscription for an initial term of 12 months for the Agility package, 24 months for the Serenity package and 36 months for the 100% Sovereign package, renewable; support levels (SLA 72 h / 24 h / 4 h) optional. Bespoke development, additional integrations or exceptional volumes are quoted separately. Support Monday to Friday, 9am to 6pm. Prices exclude VAT.
AI model: none of the AI models offered currently carries a fixed surcharge. When the selected model carries a cost, that cost is shown when you choose it, before you order, and re-invoiced at the cost incurred, with no mark-up; usage is billed at the publisher's price. Publishers' prices are published in US dollars: the amount re-invoiced is the amount in euros actually borne by Blue Lemon Agent on the publisher's invoice, at that invoice's exchange rate, with no commission or mark-up.
Included components and additional components Components included in the base offer: the Blue Lemon Agent software foundation, the AI models listed in the order journey, the standard channels (Microsoft Teams, Slack, WhatsApp Business, email, website chat, calendars, Microsoft 365 / Google Workspace, file storage, market VoIP telephony, professional social-media pages and accounts, Google Business Profile), hosting in France for the package chosen, backups, supervision, updates and support. If adapting the AI agent to your constraints, your needs or your requests requires other paid components — a third-party publisher's software licence, paid API access to one of your applications, hosting of health data, for which French law requires an HDS-certified host (art. L. 1111-8 of the French Public Health Code), SecNumCloud-qualified hosting, a speech synthesis service, particular hardware —, they are offered to you as an option or on quotation and re-invoiced at the cost incurred; nothing is committed without your written agreement. Where the artificial intelligence model you choose entails an additional cost, that cost is shown to you before you order and re-invoiced to you at the cost incurred, with no margin.
What to expect
Go-live 2 to 3 weeks
Agent designed, channels connected, team trained.
Steady state 4 to 7 weeks
After a few weeks of real use, once the agent's behaviour matches what you expect. Indicative estimate, adjusted to the options you keep. It is not a delivery commitment.
Our commitment

Four guarantees that matter to your portfolio

Your prospect data stays with youLocal inference or an isolated resource hosted in France; no record and no prospect data entrusted to a third party, no data used to train a model.
Data in France, under French lawYour prospect data and your portfolio: minimisation and location in France, architecture designed to reduce exposure to extraterritorial legislation, location alone not being enough to guarantee immunity.
The sales management keeps the decisionThe agent produces completed records and prioritised leads, which can be checked and altered; no approval is automated.
Human oversight & traceabilityOn your volume of leads and the richness of your CRM: systematic logging and tracking, in line with the AI Act.
Frequently asked questions

Your questions, our answers

What is the prioritisation based on?
On the criteria you set: target sector, company size, channel of entry, how long the enquiry has been open. Every lead shows the detail of the calculation, criterion by criterion.
Can the criteria be adjusted?
Yes, at any time. An adjustment updates the order for every lead that follows, which lets you tune the prioritisation to your commercial reality.
Where does the enrichment information come from?
From your internal sources: the CRM, the history of exchanges, data already in your possession. The source of each piece of information added is indicated.
Does the agent assign leads to salespeople?
No. It prepares and puts them in order; assignment rests with sales management, which knows each salesperson's workload and affinities.
Is our prospect data protected?
Yes. The agent is hosted in France, on local inference or an isolated resource, with the deployment objective of processing and access operated within the European Union and an architecture designed to reduce exposure to extraterritorial legislation, location alone not being enough to guarantee immunity. Your portfolio is not used to train a third-party model.
How long does it take to deploy this agent?
A few weeks as a rule, depending on the volume of leads and the integration with your CRM, after a free audit then a phase of design, integration and testing.
Let's talk

Let's size up the potential in your CRM

15 minutes to frame your criteria and your CRM — hosted in France, supervised, with no commitment.